Ratnam Sood
IT support
Talent
JaipurMember since October 26, 2026
PC assemblycomponent replacementhardware troubleshootingInstallation and configuration of Windows 10/11IP configurationsubnettingbasic LAN setupVLANs
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PC assemblycomponent replacementhardware troubleshootingInstallation and configuration of Windows 10/11IP configuration
About
Motivated and detail-oriented ICTSM with a strong foundation in IT support, troubleshooting, and network administration. Passionate about solving technical issues, ensuring system reliability, and assisting users with seamless IT experiences. Eager to contribute to a dynamic IT team and grow as a skilled IT support technician.
Experience
IT Support & Technical Assistance Experience at Indian Railway / DFCCIL (2025-09 – 2026-09)
- Provided basic IT support, troubleshooting, and system maintenance assistance.
- Assisted in hardware/software setup, network connectivity checks, and user support.
Education
ITI in ICTSM - Information and Communication Technology System Maintenance (2020)
Senior Secondary (12th Standard) – NIOS (2015)
RSCIT
Skills
IT support
