Ravinder Kaur
Customer Service And Operations Analyst
Hire this person
Send a job offer directly to this candidate
About
Detail-oriented and dedicated banking professional with extensive experience in Customer Due Diligence (CDD), Know Your Customer (KYC), anti-money laundering (AML) compliance, and risk assessment. Proven ability to analyze customer documentation, identify discrepancies, and manage high-risk cases efficiently. Strong collaborative skills with a commitment to promoting a culture of compliance and ethics.
Experience
Kyc and Aml Analyst - Natwest Group - Gururgrarn
(2022-01)
- Customer Due Diligence (CDD) and KYC Checks: Conducted comprehensive checks to verify customer identities, sources of funds, and beneficial ownership.
- Sanctions and PEP Screening: Screened customer profiles against international sanctions lists, PEP databases, and other watchlists, investigating potential risks.
- Periodic Reviews and Compliance: Conducted periodic reviews of customer profiles and transactions to ensure ongoing compliance with AML laws, regulations, and internal policies.
- Discrepancy Identification and Escalation: Identified, escalated, and reported discrepancies, red flags, and higher-risk clients for further investigation.
- Collaboration and Issue Resolution: Collaborated with compliance, legal, and customer support teams to address KYC-related issues, resolved day-to-day challenges, and escalated complex issues.
- Caseload and Priority Management: Managed caseloads throughout the end-to-end CDD process, prioritizing urgent and high-risk cases, ensuring tasks were completed timely, and communicating status and issues effectively.
- Documentation Analysis: Reviewed and analyzed customer documentation, including identification documents and business records, for compliance and accuracy.
- Risk Assessment and Enhanced Due Diligence (EDD): Analyzed customer relationships, activity patterns, and transactions to assign risk ratings and recommend EDD for high-risk clients.
Math Teacher - Little scholars Academy - Amroha, UP
(2019-04 - 2022-04)
As a Math Teacher at Little Scholars Academy in India from April 2019 to April 2022, I had the opportunity to inspire and educate students in the subject of mathematics. I created engaging lesson plans, facilitated classroom discussions, and provided individualized support to students to help them achieve academic success.
Education
Master of Science (BSc) - Science - MJP Rohilkhand University (2017-01 - 2019-12)
Bachelor of Science (BSc) - Science - University of Delhi (2013-01 - 2016-12)