Reena Pol

Results-driven Human Resources professional with 7+ years of progressive experience in Compensation, Benefits Administration, Pension Management, HR Operations, Employee Services, and Customer Support environments.

Former

FedEx India professional with expertise supporting global employee programs across India, Middle East, and South Africa. Strong background in HR systems, payroll coordination, pension and benefits compliance, employee lifecycle management, reporting, and process improvement.

Certified Regulated Canadian Immigration

Consultant (RCIC) with proven ability to manage confidential information, ensure regulatory compliance, and deliver employee-focused solutions in fast-paced organizations.

Independent Immigration Consultant (Part-Time) at Self-Employed (2022-10 – Present)

• Provide immigration consultation services while managing client documentation, regulatory requirements, and application processes.
• Review documentation for accuracy, compliance, and completeness.
• Maintain confidential client records and ensure high-quality service delivery.
• Manage client communication, timelines, and case coordination.

Human Resources & Executive Assistant at Durham Region Non-Profit Housing Corp (2020-12 – 2022-09)

• Managed end-to-end administration of the OMERS pension program for unionized and non-unionized employees.
• Processed pension enrollments, updates, terminations, and employee inquiries.
• Conducted annual audits and reconciliations to maintain data accuracy and compliance.
• Supported employees with pension and retirement-related guidance.
• Managed employee lifecycle activities including onboarding, documentation, and records management.
• Administered benefits enrollment, changes, and employee deductions.
• Supported leave administration, absence management, and HR reporting.
• Provided executive-level administrative support to CEO including calendar coordination and project tracking.
• Assisted with internal communications and operational initiatives.

Senior Pension & Benefits Coordinator at Owens Corning (Adecco) (2019-02 – 2019-08)

• Administered Defined Benefit and Defined Contribution pension programs.
• Supported employees with retirement plans, pension inquiries, and benefit programs.
• Managed employee records and ensured accuracy of pension and benefit data.
• Supported compliance reviews, audits, and reporting requirements.

Deputy Manager – Compensation & Benefits at Fiat Chrysler Automobiles (2017-05 – 2018-10)

• Managed compensation and benefits programs supporting business objectives and employee engagement.
• Implemented Rewards & Recognition programs and employee wellness initiatives.
• Coordinated payroll vendor transition activities and process improvements.
• Developed HR analytics reports and dashboards for leadership decisions.
• Conducted market benchmarking and compensation reviews.

Compensation, Benefits & Customer Service Roles at FedEx India (2010-05 – 2016-05)

• Supported Compensation and Benefits operations for employees across India, Middle East, and South Africa regions.
• Managed employee benefits administration, payroll inputs, and HR operational processes.
• Supported annual compensation cycles including salary benchmarking and incentive programs.
• Processed employee relocation activities and supported mobility programs.
• Maintained HR data accuracy through HRIS systems and reporting tools.
• Delivered customer-focused support while managing employee queries and operational requests.

Post Graduate Diploma in Human Resource Management – Narsee Monjee Institute of Management Studies (NMIMS) (2015-01)

Bachelor's Degree in Management Studies – University of Mumbai (2008-05)