SKILL
Human Resources with 9.7 years of experience assisting with and fulfilling organization staffing needs and requirements. My goal is to use my excellent communication and organization skills to achieve the HR initiatives of the company.
- Relationship building and management
- Training and mentoring
- Inter-department collaboration
- Reporting efficiency and accuracy
- Employee Records Management
- Separation / Offboarding / RIF
Work History
2021 – Present Senior HR Assistant II
Amazon Development Centre India
Exits:
- Ensures smoothoff-boarding of EMEA employees.
- Processed employee termination paperwork within SLA and end to end transactions adhering to Exit policies.
- Delivered high quality results by coordinating and implementing HR services.
- Documented employee data and maintained confidentiality of sensitive personal information.
- Expertise in HR related business processes and people soft functionality.
- Partnered with management teams and internal teams including Payroll, Onboarding, Benefits, Central Time Keeping and IT.
- Act as a team player and perform individually, coordinate with the HR, other corporate enabling teams and business leaders for executing smooth HR operation actions.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity
- Processed RIF - Consolidating Data, Supporting Affected Employees, Tracking Severance, Data Retention.
2017-06 - 2018-07 Senior HR Executive
Zenmed solutions pvt ltd, Chennai.
- Recruitment and Selection:
- Posting job openings.
- Reviewing resumes and applications.
- Conducting interviews and assessments.
- Selecting and hiring candidates.
- Onboarding:
- Introducing new employees to the organization.
- Providing orientation on policies, procedures, and company culture.
- Setting up new hires with necessary tools and resources.
- Employee Records Management:
- Creating and maintaining personnel files.
- Documenting employee information, such as contact details, performance reviews, and training records.
- Learning and Development:
• Identifying training needs.
- Implementing training programs.
- Supporting continuous learning and skill development.
• Handling employee grievances and conflicts.
- Facilitating communication between management and employees.
- Promoting a positive work environment.
- Plan and coordinate various events:
Including conferences, corporate meetings, and special events.
- Develop event strategies and timelines to ensure successful execution
- Source and negotiate with vendors and suppliers for event arrangement.
- Separation and Offboarding:
• Managing resignations and terminations.
- Conducting exit interviews.
- Handling final payroll and benefits.
2016-01 - 2017-05Senior Process Associate – IV
Hewlett Packard, Chennai, Tamilnadu
2011-08 - 2013-02Senior Process Associate – II
Hewlett Packard, Chennai, Tamilnadu
- Worked in SAP (System application process) as End User and supporting Real Time processto the customers and we are fulfilled their requirements by giving utmost priorities and meet the TAT.
- Manage work load by assigning emails and task received through generic email box.
- Ensure the SLA, KPIand TAT is met on a day and submits productivity to the Management, recorded through an internal tool.
- The metrics are discussed during conference calls scheduled on a weekly basis to report areas of improvement and achievements, during the interaction with the customer the details like, project specifications, reports, deliverable format, timelines, respondent profile, methodology and status updates are discussed to ensure the deliverables are met and stays GREEN.
- Maintaining good staff relations through effective communication, leadership, discipline and motivation and cultivating strong customer relations and client loyalty through dedicated customer service and support.
- Ensure the process KPIs are achieved with appropriate reasoning and ensure to follow the escalation matrix defined for the process.
- Handle daily and weekly calls with the clients to discuss about weekly targets and the key measures taken to maintain quality.
2007-06 - 2011-07 Senior Officerin Operations
Standard Chartered Bank – HR SSC - Human resource share services center. Chennai, Tamilnadu
- Ensure that relevant Group and Business policies areeffectively embedded within the business unit. Facilitate the implementation of key control standards (KCS), related key control self-assessment (KCSA), key risk indicators (KRI) and monitoring plans for compliance and operational risk management.
- Maintain the integrity of business level operational risk controls, ensuring that controls remainproportionate to the level of risk and that control burden is minimized.
- Engage appropriate stakeholders to ensure timely remedialactions (RCA) and escalation of situations that pose significant risk.
- Support the business level operational risk governanceprocess, focusing the BORG on effective oversight of operational risk management and not only on the resolution of specific operational risk issues.
- Ensure adherenceto the Group's approachto the management of operational risks, providing training/ leadership where necessary to close gaps in understanding or adherence.
- As a key sourceof information to the BORG meetings and the group, ensure the integrity of operational risk management information and loss recording. Ensure losses, risk events, policy deviations, KCSA & KRI exceptions, are recorded, reviewedand reported.
- Oversee the activities of Responsible Persons(RPs), ensuring effective unit level management of operational risk and an effective risk focused 1st Line of Assurance. Manage Responsible Persons (RP) to ensure adequate staffing andimplementation of 1st line controls and assurance.
- Work with C&A to ensure that 2nd Line assurance activities are focused on areas of significant residualrisk. Facilitate the socialization of audit/ controlissues in countryCB.
- Processing letterslike services letter,experience letter, Visaletter (Business/Personal) for the whole SCB (standard chartedbank) employees.
- Back ground verification for entire SCB (standard chartedbank) and Scope ex-employees.
- Joining kit and other mandatory checksare processed and
- updating the employee’s information in the people soft.
- Sending EOD (End of the day) reports to all countryFO (Front office)and Doing audits within the team onmonthly basis.
- Preparing SLA ‘s (Service level agreement) and DOI (Document of instrumentation). Completethe KCSA (Key check self-assessment) on first week of every month.
To ensure no issues graded ‘High’ or ‘Medium’ on departmentKCSA and / or audits remainoverdue beyond the agreed timelines. This will be monitored via phoenix
