Renjeev Kumar

Flexible seasoned IT Technical support engineer with more than 10 years of experience in IT industry, capable of quickly adapting to changing environments and a committed individual with good technical and communication skills.

Site Supervisor - Sree Secure Design Solutions Pvt Ltd

(2026-02 - 2026-05)

In my role as a site supervisor

• System installation & Commissioning supervision: Overseeing the installation of ELV (extra low voltage) systems, ensuring cameras are positioned for maximum coverage in commercial, industrial &residential sites.
• Operational Surveillance Management: Supervising CCTV operators to secure premises reviewing footage and responding promptly to secure breaches or technical threats.
• Maintenance & Troubleshooting: Ensuring cameras Dvrs/Nvrs and storage system function optimally, performing regular checks on video clarity and identifying faults for technical support teams.
• Team Leadership & Training: Scheduling staff, conducting on the job training for operators and managing security personnel on site.
• Documentation & Reporting: Prepare daily incident reports, maintaining accurate records and archiving footage for security investigations or law enforcement.
• Compliance & Safety: Ensuring all operations conform to legal requirement, such as the private secure Agencies(regulation) act, and ensure health and safety protocols are followed in the control room.

Senior IT Support Engineer - I NET COMPUTERS

(2022-09 - 2026-01)

In my role as a senior IT Support Engineer

• Monitor System performance and provide technical support.
• Assemble and configure computer systems.
• Hand on with Windows and Linux
• Installing, configuring and maintain operating system and applications.
• Remote support tools (eg. Any desk, Team viewer), diagnostic utilities, logical troubleshooting methodologies.
• Hardware and software installation support.
• Windows OS troubleshooting, LAN, Hardware issues and software issues.
• Responsible for Server operations, data backup and software installation.
• Handling Level 1 &2 incidents and service requests.
• Understanding of TCP/IP , DNS ,DHCP and basic networking concept.
• Provide technical support for software and hardware issues.
• Experienced CCTV installer with knowledge of all sorts of security system installation needs.

Assistant Quality Controller - Suhol Al Fayaha Trading LLC - MUSCAT

(2021-03 - 2022-08)

In my role as a Assistant Quality Controller.

• Container Receiving and issuing within the warehouse.
• Follow all standards' for issuing and receiving stock within the store's area of operation.
• Monitor periodic automatic replacement level for all food items to ensure proper levels.
• Enure the quality requested and the quality issues always matches.
• Adhere to all health and safety procedures particularly relating to food and beverage item.

IT Support Engineer - I Net Computers

(2013-04 - 2021-01)

In my role as a IT Support Engineer

• Troubleshoot hardware and software issues
• Learned from IT professional show to meet the support need of a fast -paced technology company serving clients around the world.
• Drove enhanced performance figures for IT team and department to meet stated.
• Communicated with company reps and vendors to identify computer products that would support and Enhance departmental and company operations.
• Delivered troubleshooting solutions to departments and console operators experiencing difficulties with software, hardware and networking connectivity.
• Experienced CCTV Installer with knowledge of all sorts of security system installation needs.
• Design, specify, configure and install analog and digital CCTV systems.
• Investigate and resolve CCTV system issues.
• Troubleshoot and repair CCTV systems.
• Develop and implement CCTV system preventive maintenance plans.

MBA - Finance - Bharathiar University (Coimbatore) (2015)

B Com with Computer Application - Computer Application - Mahatma Gandhi University (2012)

HSC - Board of Higher Secondary Examination (2009)

SSLC - Board of Public Examination (2007)