Renu Saroj

Results-oriented Senior Administrator and Operations Executive with 10 years of experience in office administration, operational management, executive assistance and institutional support. Strong capability in coordinating cross-functional teams, managing schedules and documentation, supporting recruitment and onboarding, handling vendors and expenses, and maintaining MIS and operational records. Known for dependable execution, professional communication and efficient day-to-day administration.

EXECUTIVE ASSISTANT at Sapphire Energy (2025-11 – 2026-03)

• Proactively tracked tasks, followed up on priorities, and ensured timely completion.
• Provided administrative and operational support for business projects, sales initiatives, and administrative priorities.
• Assisted with recruitment through candidate coordination, interview scheduling, and onboarding.
• Managed marketing communications, social media coordination, and vendor interactions.
• Oversaw office expenses, invoice processing, vendor payments, and IT coordination.
• Delivered confidential personal and executive-level support to senior management.

SENIOR ADMIN, OPERATIONS & RECEPTION EXECUTIVE at PACE IIT & Medical (2015-12 – 2024-07)

• Welcomed and assisted visitors, students, and parents while managing the reception area professionally.
• Handled incoming calls, emails, basic correspondence, appointments, and reception records.
• Managed end-to-end daily administrative and operational functions for smooth institutional operations.
• Led and coordinated multi-department teams across administration, academics, and marketing.
• Hired, trained, and supervised administrative and teaching staff to maintain service quality.
• Implemented effective systems for scheduling, rostering, and resource management.
• Handled student, parent, and staff enquiries through phone, email, and in-person communication.
• Planned and coordinated institutional programmes, seminars, workshops, and graduation ceremonies.
• Maintained institutional records and prepared operational and MIS reports for management review.

SENIOR ASSOCIATE at ICICI Bank (2012-04 – 2013-03)

• Conducted customer financial background verification using CIBIL, CPCS, and Dedup systems.
• Performed security and compliance checks covering bank statements, identity, address, and balance sheets.
• Verified credit card applications as per internal policies and checked existing card status in CTL systems.

Bachelor of Commerce (B.Com) – Gurukul College of Commerce, Ghatkopar, Mumbai (2011)

Higher Secondary Certificate (HSC) – Marceline Junior College, Kurla, Mumbai (2007)