13 + years of Experience as Executive Assistant
Bindu Bhatt offers 13 years of remote executive support, specializing in calendar management, communication, travel logistics, and system building. She has improved operational efficiency, reduced costs, and enhanced decision-making through KPI dashboards, AI automation, and standardized procedures. Recognized for scheduling, cost savings, and process improvements, she supports US companies across diverse industries including real estate and HR.
White Label IQ | Remote (US - EST), India (Remote)
Feb 2024 - Present
Delivered end-to-end executive and administrative support by optimizing workflows and prioritizing high-impact tasks, improving operational efficiency by 20% and reducing bottlenecks, while staying proactive and focused on day-to-day priorities.
Managed complex executive calendars, inboxes, meetings, and travel logistics (including flights, hotels,
transportation, and reservations), achieving a 95% on-time meeting rate with zero missed appointments and 20%
fewer scheduling conflicts.
Strengthened leadership decision-making through KPI dashboards, weekly executive reports, pipeline tracking, and project management tools (Asana, ClickUp), providing real-time visibility into priorities and performance and enabling clear notes, action items, and follow-ups for key initiatives.
Greentech United, India (Remote)
Aug 2023 - Jan 2024
Governed CEO calendar operations, inbox triage, and request tracking to eliminate missed handoffs and delays,
maintaining focused prioritization and clear communication to keep work moving forward.
Produced board and investor presentations using standardized executive reporting templates, creating concise onepagers and meeting materials to support events and internal use.
Implemented meeting operating frameworks to clarify ownership, deadlines, and decision-making, capturing notes,
action items, and follow-ups to drive initiatives to completion.
Coordinated cross-functional initiatives while maintaining risk and escalation trackers, leveraging clear English communication skills to align stakeholders and ensure timely execution.
Negotiated vendor contracts and streamlined vendor management processes, reducing operating costs by approximately 10%.
Allstate Insurance, India (Remote)
Dec 2021 - Aug 2023
Streamlined policy documentation and case tracking, reducing processing errors by 20% and turnaround time.
Executed client follow-ups and compliance updates to strengthen service quality and retention.
Maintained audit-ready compliance records with zero major findings.
Nortan Facility Management, India (Remote)
Jun 2018 - Dec 2021
Supported CEO operations across scheduling, reporting, communications, and confidential administration by organizing files and internal systems for easy access and clarity, and by keeping priorities focused and proactive.
Organized pipeline data and market research to improve forecasting accuracy.
Developed SOPs and unified filing standards to improve information access and operational consistency.
Coordinated vendor onboarding, contracts, and payment workflows, handling expense tracking and reporting and supporting light marketing efforts for internal communications as needed.
Sydney Property Realtors, India (Remote)
Real Estate and Short Term Rental Virtual Assistant
May 2016 - Jun 2018
Created and optimized property listings for long-term rentals and short-term platforms (Airbnb, VRBO,
Booking.com) including compelling descriptions, professional photo guidance, amenity highlights, and SEO-focused keywords, adapting marketing materials to align with brand guidelines.
Managed channel distribution and calendar synchronization across PMS and listing platforms to prevent double bookings and ensure accurate availability in real time.
Handled guest communication from inquiry through checkout—timely messaging, check-in instructions, upsells, and prompt resolution of guest issues and complaints—using clear English communication skills to enhance satisfaction.
Processed bookings, modifications, and cancellations across multiple platforms, enforcing cancellation policies and coordinating refunds when required, while organizing documentation for easy access and auditability.
Monitored pricing, occupancy, and market demand to recommend dynamic pricing adjustments and maximize yield across short-term and long-term portfolios.
Coordinated cleaning, turnover scheduling, and routine maintenance with vendors and on-site teams to maintain high cleanliness and guest satisfaction standards, supporting event logistics for peak occupancy periods when needed.
Managed financial reconciliation including payment processing, reconciled payouts from platforms, security deposit handling, and prepared periodic financial reports for owners, including detailed expense tracking and reporting.
Ensured compliance with local rental regulations and platform policies; handled documentation, guest verification,
and platform disputes when necessary, maintaining proactive follow-through on actions and deadlines.
Utilized property management systems and tools for listings, messaging, booking flows, and reporting (channel managers, PMS, and task/tasking tools) to streamline operations and centralize data, including light social media posting and scheduling for property promotions.
Peerless Software Pvt Ltd, India (Remote)
May 2012 - May 2016
Provided executive-level calendar, travel, and documentation support while maintaining CRM accuracy and organizing files for easy access, proactively clarifying priorities and follow-ups.
Implemented SOPs and reporting templates to improve operational consistency and leadership visibility.
Led implementation of an HR management system using project management tools to deliver on time, increasing employee satisfaction by 30% and reducing HR costs by 15%, while coordinating internal communications and marketing materials for rollout.
Managed a $1M+ annual budget and negotiated vendor contracts to achieve 10% annual savings.
Planned and executed an office relocation with minimal business disruption by coordinating logistics, transportation,
and vendor scheduling, and by preparing meeting materials and internal updates for events tied to the move.
Holiday inn, India (Remote)
Apr 2010 - Apr 2012
Managed executive calendars, travel, meetings, and correspondence, coordinating flights, hotels, transportation, and reservations while keeping stakeholders focused on priorities and timelines.
Administered purchasing, invoicing, reimbursements, and payroll support, including expense tracking and reporting with clear English communication across teams and vendors.
Built reporting databases and implemented document management systems, improving efficiency by 20%.
