Richa Bhateja

Operations and Project Management professional with 4+ years of experience coordinating end-to-end projects and driving operational excellence in global environments. Skilled in project coordination, stakeholder and vendor management, SOP development, process improvement, and operational reporting. Proven ability to streamline workflows, manage multiple priorities, and deliver high-quality operational outcomes.

Executive Project Manager at Datamatics Global (2024-02 – 2025-12)

• Coordinated end-to-end execution of multiple concurrent global research programs, managing project scope, timelines, operational calendars, stakeholder communication, and deliverables.
• Managed 100+ project cycles across 16 months, coordinating vendor activities, resources, dependencies, and delivery schedules across four countries with timely execution.
• Reviewed and approved vendor invoices, tracked project expenditures, and collaborated with the Finance team to support accurate invoice processing.
• Maintained project schedules and operational calendars, coordinating milestones, stakeholder activities, and resource availability across multiple initiatives.
• Monitored project resources, dependencies, and delivery risks, proactively resolving scheduling conflicts to maintain project continuity.
• Developed and standardized SOPs, playbooks, and workflow documentation adopted by 15+ team members, reducing turnaround time by 30%.
• Led onboarding and knowledge transfer for new team members through process training and workflow guidance, reducing ramp-up time to one month.
• Prepared weekly operational reports covering project status, timelines, risks, resource utilization, and key performance metrics for senior leadership.
• Coordinated closely with internal stakeholders, external vendors, recruiters, and moderators to ensure seamless project execution.

Manager – Insights at Brandscape Worldwide (2023-02 – 2023-08)

• Managed end-to-end client engagements for Johnson & Johnson, Lux India, and Parikrama NGO, coordinating project planning, stakeholder communication, timelines, and deliverables.
• Served as primary point of contact for clients, ensuring project scope, timelines, and quality expectations were consistently met.
• Collaborated with internal teams to transform research findings into executive-ready reports and actionable business recommendations.

Associate Research Manager at Kantar (2021-11 – 2022-12)

• Coordinated multiple client projects, managing timelines, participant recruitment, scheduling, and resource planning across accounts including Meesho, IKEA, ITC, Himalaya, Licious, and V-Guard.
• Facilitated 50+ qualitative research sessions, ensuring operational readiness, quality assurance, and seamless coordination across stakeholders.
• Contributed to the highest Meesho account revenue for two consecutive quarters through effective project coordination and strong client relationship management.

M.A. in Journalism & Mass Communication – Reva University (2021)

B.A. in Journalism & Mass Communication – IP University (2019)