Richz Gomez
Operation Manager
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About
To build a road to success, through hard work, dedication & patients. Seeking for an opportunity where i can use my skills, knowledge extensive hands on technical experience to make the organization more productive, focused and profitable. Comprehensive problems solving abilities embedded with excellent verbal and written communication skills, ability to build up good relation.
Experience
Operation Head - The Lhasa Tibet Kitchen - Dehradun
(2024-02 - 2026-06)
Managing operations and team leadership
Assistant Manager - Hotel Marina - Shimla
(2021-09 - 2023-12)
F&B Executive - Brewklyn Microbrewery - Bangalore
(2018-06 - 2020-03)
Supervisor - Fenny's - Bangalore
(2015-06 - 2018-04)
Duties and responsibilities included
- Managing a team of 32 staff and the restaurant operation.
- Developing sales through high standards of service to meet and exceed budgeted sales.
- Preparing the daily sales reports.
- Overall in charge of the restaurant in the absence of seniors.
- Involved in training and development of the junior staff.
- Developing guests relation and getting feedback about the outlet.
- Handling guests complaints.
- Participating in departmental meeting.
- Performing shift closing activities and responsible for control of credit and cash sales.
- Ensuring minimum losses of equipment and conducting monthly stewarding inventory of par stocks.
- Maintaining duty roaster, log books, bar books and inventory registers.
- Maintaining company's health and safety standards in the departments.
Education
HSC - St. Xavier's Academy (2010)
