Rincy Mendonca

Motivated Front Office/Admin Executive with expertise in office coordination and stakeholder engagement. Achieved high employee participation in events through meticulous planning and execution. Demonstrates exceptional communication skills and a commitment to client care, enhancing workplace morale and efficiency.

Front Office/Admin Executive at Acuris - ION Group of Companies (2019-05 – Present)

• Coordinated office events from planning to execution, achieving high employee participation and engagement.
• Negotiated hotel partnerships, securing cost-effective corporate rates for improved travel management.
• Maintained accurate staff records by regularly updating external, leavers, and birthday lists.
• Managed monthly attendance tracking and distributed reports to ensure transparency across teams.
• Sent monthly birthday emails to celebrate milestones and enhance employee morale.
• Compiled monthly leave summaries to support absence tracking and optimize team planning.
• Updated male and female email distribution lists to facilitate effective internal communication.
• Arranged access cards, ID cards, welcome kits, and supplies for seamless onboarding of new joiners.
• Managed monthly invoices, on time payments to the vendors and updated reports regularly.

Education Counselor at Russell Square International College (RSIC) (2014-07 – 2015-01)

• Executed high-impact presentations and seminars to drive admissions and generate leads through targeted outreach.
• Advised students on course selection while coordinating admission activities to enhance enrollment pipelines.
• Streamlined front desk operations by managing inquiries across multiple channels for walk-in visitors.
• Maintained accurate student records and produced reports for management to support decision-making.

Counselor at NIIT (2013-08 – 2014-07)

• Counselled students in goal identification and recommended customized course options to improve program alignment.
• Drove business growth through impactful seminars and workshops in colleges and corporate environments.
• Managed multi-channel student inquiries, including calls, emails, and walk-ins, to enhance conversion rates.
• Supported daily operations by efficiently coordinating administrative tasks and front desk activities.

Career Advisor at IIJ (Indian Institute Of Jewellery) (2011-11 – 2013-07)

• Guided students in goal identification and recommended customized courses for informed academic decisions.
• Generated inquiries to drive business growth through impactful seminars and workshops across colleges and corporates.
• Managed inquiries via telephone, email, and walk-ins with timely follow-ups to enhance engagement.
• Designed tailored course options based on individual needs while ensuring smooth administrative operations.

Senior Counsellor at IMS (Institute of Management Studies) (2011-02 – 2011-11)

• Advised students on course options that aligned with interests and career goals.
• Guided students through entrance exam registrations and enrollment procedures.
• Maintained accurate student records to support academic operations.
• Prepared detailed reports to enhance operational efficiency.
• Conducted proactive follow-ups to boost engagement and identify opportunities for increased enrollment.

Student Service Officer at ICFAI (Institute of Chartered Financial Analyst) (2007-05 – 2009-05)

• Addressed student inquiries and coordinated training classes to enhance learning experiences.
• Delivered comprehensive student services for training and non-training programs, strengthening academic partnerships with colleges and faculty.
• Established and maintained a structured student repository to facilitate follow-ups and support business development.
• Collaborated with Hyderabad-based university team to align branch initiatives and promote academic activities.

Reservation Executive at NANU Resort Pvt Ltd. (2003-12 – 2007-05)

• Managed reservations for Goa resorts and hotels to enhance guest holiday experiences.
• Optimized booking database to ensure smooth operational workflows.
• Promoted business offerings to attract new travel agents and clients.

Counsellor at Edit Computer Institute Pvt Ltd (2002-11 – 2003-11)

• Guided students in course selection to enhance enrollment growth and academic success.
• Prepared monthly enrollment reports, ensuring accuracy in student records management.
• Managed front-office operations, including data updates and efficient handling of inquiries.
• Introduced new course offerings to align with student interests and emerging trends.

Post graduation – CMC (2000-01)

TYBCOM – University of Mumbai (1998-01)

HSC – Maharashtra Board (1995-01)

SSC – St. Charles Convent Girls School (1993-01)