Rohan Dhoble

Results-driven Business Analytics professional with a Master of Business Administration (MBA) in Business Analytics and 5 years of extensive expertise in data verification, database management, and enterprise workflows. Proficient in SQL, Python, Advanced Excel, Power BI, Tableau, and Machine Learning concepts. Seeking a challenging role to leverage analytical and operational capabilities in a growth-oriented organization.

Senior Process Executive - Infosys BPM Ltd. - Pune

(2021-06 - 2026-07)

• Manage end-to-end data operations and workflows focusing on member enrollment, disenrollment, delegation, and undelegation.
• Perform high-precision data verification, validation, and database updates using enterprise applications including QNXT, Citrix, iServe, CVS, and Availity.
• Handle complex eligibility maintenance, rate code verification, demographic data updates, and record additions.
• Execute Coordination of Benefits (COB) reviews, data updates, and provider updates via portal systems.
• Perform rigorous premium reconciliation and non-reconciliation data checks, ensuring top-tier operational compliance.
• Resolve urgent stakeholder and client requests efficiently via call tracking and ticketing systems, maintaining strict SLAs.

Master of Business Administration (MBA) - Business Analytics (2024-10)

Bachelor of Business Administration (B.B.A) - Pune University (2020-11)