Rudresh Dongre

Dynamic and results-oriented professional with over 7+ years of experience specializing in ERP implementation and functional consulting with the ERP & healthcare domain. Proven track successful deployment of Hospital Information Management Systems (HMIS) and optimization of workflows to enhance operational efficiency and user adoption. Additionally experienced in Cross-domain ERP solutions including healthcare and education-oriented systems, with strong Understanding of end-to-end ERP lifecycle, integrations, and business process digitization.

Project Manager – Deputed - Manorama Info solutions - Dominica

(2025-03)

• Conduct requirement gathering sessions with Ministry of Health officials, hospital departments, pharmacy, laboratory, radiology, finance, and IT teams.
• Analyze AS-IS workflows and design TO-BE healthcare processes aligned with digital healthcare standards.
• PrepareBRD, FRS, user stories, SOPs, workflows, and functional documentation.
• Configure HMIS modules including OPD, IPD, ER, Billing, Pharmacy, Inventory, HR, MRD, ADT, LIS, and RIS.
• Coordinate with development teams for healthcare workflow enhancements and system customization.
• Manage stakeholder communication between hospitals, government authorities, vendors, and technical teams.
• Prepare UAT scenarios, test cases, and validation workflows for end-to-end implementation testing.
• Lead training sessions, user onboarding, and change management activities across departments.
• Support healthcare data migration, data validation, reconciliation, and coding standard alignment (ICD-10, CPT, LOINC, SNOMED).

Senior Implementation Engineer Deputed - Micropro Software Solutions - United Arab Emirates

(2021-09 - 2024-11)

• Managed end-to-end HMIS implementation and deployment projects across healthcare Facilities in UAE.
• Implemented integrations withLIS, PACS, biometric systems, token management systems, Mobile applications, and healthcare portals.
• Worked on healthcare interoperability integrations including NABIDH, RIAYATI, And MALAFFI.
• Coordinated with cross-functionalteams toanalyze client requirements and deliver customized Healthcare solutions.
• Conducted functional testing, troubleshooting, and issue resolution during implementation phases.
• Delivered user training, operationalsupport, and post-go-live assistance to healthcare staff And administrators.
• Prepared implementation documentation, user manuals, and operational workflows.
• Successfully contributed to implementation and support activities across 15+ healthcare facilities.
• Served as Support Coordinator for multiple hospitals andmedical centers.

Implementation & Support Engineer - Medicare Systems Mumbai - Karbala, Najaf – IRAQ; Kathmandu – NEPAL

(2018-01 - 2019-12)

• Implemented Hospital Management Information Systems (HMIS) across healthcare Organizations in Iraq and Nepal.
• Coordinated with vendors and technical teams for healthcare software Deployment and integrations.
• Assisted in configuring healthcare workflows, operational modules, And user access management.
• Conducted user training sessions and provided post-implementation Support to hospital staff.
• Resolved technical and functional issues to maintain operational continuity and system uptime.
• Supported system enhancement activities based on client feedback and Operational requirements.

Software Support | ERP software - Medicare Systems Mumbai

(2015-01 - 2017-12)

• Supported healthcareERP and HIMS implementation activities for hospitals and healthcare clients.
• Assisted in requirement analysis, systemconfiguration, user support, and Troubleshooting activities.
• Conducted end-user training and provided operationalsupport during Implementation and post-go-live phases.
• Worked closely with healthcare professionals and IT teams to optimize Workflows and system usability.

Bachelor of Engineering - Computer Engineering - NUVA College of Engineering & Technology

MBA - Hospital Management - Sikkim Manipal University (2025-01)