Marketplace Catalog Associate - goGLOCAL Pvt Ltd
(2024-06 - 2024-11)
- Listing, updating, and categorizing products on global e-commerce platforms (Amazon, Walmart, Ebay, Joom, Noon)
- Ensure that all products are correctly listed under their appropriate categories and subcategories
- Optimize Listing for SEO to Improve Product Visibility and Ranking
- Maintain an online product catalog tracker for all the marketplaces and create other reports as required
- Upload Discounts across all marketplaces as well as upload inventory stock positions where applicable
- Manage daily operations for e-Commerce as required
- Consistently monitor and update product prices to maintain competitiveness
Catalogue Associate - 6DEGREE
(2022-09 - 2024-03)
- Listing, updating, and categorizing products on e-commerce portals like Amazon, Flipkart, Myntra, Nykaa, Ajio, Tatacliq, Snapdeal, Shopperstop, and Mirraw
- Oversee the product content presented on Marketplace and account health; Ensure that the Catalog contains accurate, comprehensive, and high-quality product information
- Coordinate with internal teams like Sourcing, Category, teams, and external vendors (photoshoots, etc.), marketplaces, etc.
- Maintain an online product catalog tracker for all the marketplaces and create other reports as required
- Upload Discounts across all marketplaces as well as upload inventory stock positions where applicable
- Manage daily operations for e-Commerce as required
- Streamline process and develop best practices for a cataloging process; resolve cataloging issues for optimizing the speed of the catalog upload process
- Build SOPs for the cataloging process
- Incorporate new techniques and automate the creation of a catalog where possible
- Identify opportunities and trends in the Market and highlight them internally
- Upload and create A+Content for Brand as well Brand story
Sr. E-Commerce & MIS - AATMAN INNOVAION PVT. LTD.
(2016-08 - 2020-07)
- Listing (Banners and combos), Inventory updating, Pricing, Offers, and Content Changes Updating on the Website and all Brands like (Amazon, Shopclues, Paytm, Flipkart, Snapdeal, website as well as Unicommerce Etc.)
- Creating a Catalogue Bulkfile for Import Product Listing
- Interacting with the customers, giving complete information about products
- Coordination with the Warehouse Team and courier Person
- Downloading orders in Excel to maintain Sales Tracker. (Generating Reports on daily / Weekly and Monthly basis and making Presentation)
- Payment Re-conciliation for all prepaid orders with the Account Department
- Processing online orders - Sending automated emails to customers through the backend
- Checking stock availability with warehouse, and generating invoices according to product availability
- Sending invoices with pickup list to warehouse team for dispatching
- Raising Purchase Orders (PO) where the product is not available and regular follow-up with clients to get the product at a warehouse on time
- Allocation of orders to different courier partners, depending on cost, location, etc.
- Updating order tracker with courier Tracking details and dispatching Date, etc with the help of the warehouse team and courier company
- Ensuring timely dispatches of orders
- Preparing stock transfer notes (STN)
Managing Operations MIS Cum E-Commerce (Pan India) - INDIAMAGS.COM / Repeat Purchase India Pvt Ltd - Pan India
(2013-03 - 2016-07)
- Updating the website through Photoshop (Cover images, Prices, Gifts, Offers, Schemes etc.)
- Preparing MIS reports of Sales
- Interacting with the customers, giving complete information about products
- Generating New Orders
- Taking care of Sales after services
- Handling Publisher & Client Outstanding
Project Co-Coordinator / Executive - RANBAXY LABORATORIES LTD
(2012-07 - 2013-02)
- Sending informative articles on Medicine to Doctors
- Daily Monitoring of Patient Queries on Medicine availability
- Monitoring Stock of Medicine at stockiest and Distributors
- Coordination with the Field Staff for pending orders from distributors
- Preparation of reports on Expenses, Sales and revenue through field staff
Service Supervisor – Pre & Post Sales (Whirlpool Home Appliances) - SEVEN STAR SERVICE PVT LTD
(2006-03 - 2012-04)
- Daily Monitoring of customer complaints/issues
- Ensure Resolving Complaints within minimum time
- Major Focus on Accessories Consumable products for Generation of Revenue
- Working with AMC Billing and achieving Monthly target
- Submission of weekly Audit Report of our warranty and gas charging complaints
- Ensuring Warranty customers get free service on time with follow-up for AMC
- Projection of Monthly targets with Developing various schemes
- Working with AMC Billing and achieving Monthly targets to Service Engineers
- Building Technical & Behavioral skills of Engineers in Meetings
