Rupesh Rane

Accomplished and results-driven Insurance Business Analyst with over 15 years of deep domain experience in life insurance and healthcare operational sectors. Proven expertise in bridging the gap between business operations and technical teams by authoring comprehensive Business Requirement Documents (BRDs), reviewing Standard Operating Procedures (SOPs), and spearheading User Acceptance Testing (UAT). Recognized track record of delivering end-to-end digital transformation projects, process automations, and system integration workflows that significantly improve turnaround times and operational efficiency.

Manager – Business & Claims Transformation (Individual Claims Department) at SBI Life Insurance (2022-10 – 2026-06)

• Requirements Management: Authored detailed Business Requirement Documents (BRDs) and translated complex operational needs into clear functional requirements for technical development teams.
• System Testing Leadership: Led end-to-end User Acceptance Testing (UAT) and Post-Implementation Reviews (PIR) for key IT system improvements and compliance modules.
• Digital Transformation Delivery: Successfully managed and delivered high-impact digital initiatives including the Online Claim Intimation System, WhatsApp Claim Intimation Integration, and Nominee CKYC Integration via external vendors.
• Process Optimization: Reviewed and updated Standard Operating Procedures (SOPs) to drive process standardization, compliance, and reduction in turnaround times.
• Data Insights: Engineered daily and monthly Management Information Systems (MIS) to track team productivity, claims settlement trends, and workable data data-points.

Assistant Manager – Process Analysis & Operations at Tata AIA Life Insurance (2019-06 – 2022-10)

• Systems & Integration Analysis: Managed claim ingestion workflows via physical and digital channels; leveraged the Glimpse system for target member coverage validation and rules matching.
• Data Modeling & Reporting: Generated and structured complex Monthly Actuarial, Finance, Group Operations, and Renewal MIS report pipelines to assist executive decision-making.
• Regulatory & Audit Compliance: Orchestrated critical IRDAI regulatory reporting modules (BAP, PMJJBY, Life Council submissions) and collaborated with external auditors for half-yearly compliance certifications.
• IT Change Management: Participated actively in system UAT testing, application bug logging, SOP revisions, and cross-functional IT issue resolution.

Deputy Manager – Claims Systems & Operations at Future Generali Life Insurance (2017-10 – 2019-06)

• System Automation: Designed and deployed automated system data extraction scripts/macros for daily MIS preparation, eliminating manual data entry errors.
• Workflow Tracking: Directed end-to-end lifecycle tracking for Group Asia accounts, ensuring seamless data flows across group drives and core application systems.

Deputy Manager – Operations & Process Automation at Kotak Life Insurance (2016-10 – 2017-10)

• Automation Initiatives: Spearheaded reporting and operational automation initiatives focused on improving insurance settlement speed and enterprise data management.
• Risk Mitigation: Analyzed and investigated fraudulent data patterns to establish risk mitigation strategies within the core operational system.

Claims Executive / Senior Executive at Birla Sun Life Insurance (2012-12 – 2016-10)

• Analyzed complex group claims data, resolved client system queries, and supported user onboarding for internal platforms.

Insurance Coordinator (Revenue Cycle Management) at Health Prime International (2010-11 – 2012-12)

• Analyzed insurance eligibility verification datasets and managed payment posting configurations to optimize medical billing cycles.

Bachelor of Commerce (B.Com) in Banking & Insurance – Mumbai University

Higher Secondary Certificate (H.S.C) – Maharashtra State Board

Secondary School Certificate (S.S.C) – Maharashtra State Board