Rushabh Ambekar

I want to grow with the progressive IT organization that will provide me an opportunity to capitalize my skills and abilities, and to develop my potential to contribute in the progress of an organization.

Desktop Support Engineer - ClearSynth Ltd.

(2025-06)

• Manage Sophos Firewall: web access, USB control, security policies.
• Provide quick IT support to users and VIPs.
• Coordinate with Vendors for IT asset requirements
• Manage shared folder access and permissions.
• Support conference room IT setup.
• Check daily server backups and ensure data recovery.

Desktop Support Engineer - Unique Computers (Client – Transocean LTD)

(2025-01 - 2025-06)

• Monitored VSAT network connectivity for remote users and offshore locations.
• Performed compliance checks to ensure security and audit standards.
• Managed Dell devices using Dell Absolute application for tracking, security, and performance.
• Provided IT support for end users and remote users.
• Troubleshoot desktops, laptops, OS, hardware, software, and peripherals.

Desktop Support Engineer - CMS IT (Client – Aditya Birla Fashion and Retail LTD.)

(2023-11 - 2025-01)

• Configure and troubleshoot Microsoft Outlook / Teams / Applications for users
• Provide fast and dedicated IT support to VIP users.
• Setup and troubleshoot printers, scanners, and related peripherals.
• Coordinate with vendors and procurement for timely hardware/services.
• Support boardroom meetings with AV setup and technical assistance.

Desktop Support Engineer - Anunta Technologies (Client – Fullerton India Pvt. Ltd.)

(2022-04 - 2023-06)

• Configured and troubleshoot Microsoft Outlook for users.
• Provided desktop/laptop support: OS, hardware, software, and peripherals.
• Managed printer/scanner setup and troubleshooting.
• Grant WiFi and VPN access via Active Directory to users.
• Coordinated with vendors and asset teams for equipment procurement and repairs.
• Managed device encryption/decryption using McAfee ePO to ensure data security and compliance.

Bachelor of Computer Application - Computer Application - Yashwant Rao Chavan Open University (2017 - 2020)

HSC - N.G. Acharya and D.K. Marathe College (2014 - 2015)

SSC - Chembur Karnatak High School (2013 - 2015)