Quality Analyst
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Quality Analyst with Expertise in CRM, Data Analysis, and Process Optimization | Internal Auditing and Market Research Specialist
With nearly 3 years of experience in quality analysis and operations management, I excel in implementing CRM systems, optimizing processes, and driving organizational success. Skilled in strategic leadership, data-driven decision-making, and standardization, I have championed CRM integration and achieved a 30% boost in sales. I have spearheaded process optimization initiatives, conducted market research, and led team-building efforts to enhance operational efficiency and customer satisfaction.
Completed my MBA in Operations with 2 live internships in process automation and process development.
