Sachin Kadam

PMO Professional with 9+ years of experience in Project Management Office (PMO), project coordination, MIS reporting, stakeholder management, resource planning, and project governance in IT and automation environments. Experienced in supporting US–Canada business operations, Power BI dashboard creation, project tracking, and governance reporting to ensure smooth execution and timely delivery. Strong expertise in project monitoring, SLA tracking, stakeholder coordination, portfolio reporting, escalation management, and PMO operations with hands-on experience in Power BI, Monday.com, MS Excel, Zoho Analytics, Zoho Creator, and Power Apps.

Proven ability to improve reporting accuracy, enhance governance processes, and support end-to-end project lifecycle management.

PMO Consultant at Aligned Automation Pvt. Ltd. (2022-07 – Present)

Manage PMO operations and support project coordination across business units with focus on US–Canada region projects, MIS reporting, and executive status reports

• Manage PMO operations and support project coordination across business units
• Track project timelines, milestones, deliverables, and progress using PMO tools
• Prepare MIS reports, Power BI dashboards, and executive status reports
• Coordinate with US–Canada stakeholders for reporting and communication
• Monitor resource allocation, utilization, and workload planning
• Maintain project governance, compliance, and documentation standards
• Identify risks, issues, and escalations and report to leadership
• Support full project lifecycle from planning to closure
• Ensure SLA tracking and project performance monitoring
• Maintain project data in Monday.com and reporting systems
• Improved MIS reporting accuracy and project tracking efficiency
• Strengthened governance and documentation processes
• Supported timely project delivery through structured PMO practices
• Enhanced stakeholder communication and reporting transparency

Senior Technical Support Engineer at PEOCIT Software Solutions Pvt. Ltd. (2019-01 – 2022-12)

Supported project coordination and reporting activities with focus on SLA tracking and client communication

• Supported project coordination and reporting activities
• Managed SLA tracking and client communication
• Assisted in project monitoring and MIS reporting
• Provided operational and technical support

Senior Technical Support Engineer at Entercoms Solutions Pvt. Ltd. (2016-01 – 2019-12)

Managed service requests and ticket resolution processes with strong focus on SLA compliance and operational performance

• Managed service requests and ticket resolution processes
• Ensured SLA compliance and operational performance
• Supported coordination and reporting activities
• Achieved 99% trouble ticket resolution rate

PMO/Project Support (Dell Tech Direct – American Business Unit) at Dell

Supported PMO operations and stakeholder coordination for Dell Tech Direct American Business Unit with international engagement

• Supported PMO operations and stakeholder coordination
• Managed MIS reporting and project status tracking
• Coordinated with international stakeholders
• Maintained governance and reporting standards
• Received Best Performance Award from Dell

Bachelor of Engineering in Computer Engineering – Shivaji University