Sahitya Shetty

E-commerce operations and finance professional with 2+ years of experience across order fulfillment, logistics coordination, vendor supply chain management, and multi-platform marketplace operations. Reactivated 2,000+ SKUs to recover over $10,000 in revenue while maintaining 95%+ catalog accuracy and 100% platform compliance. Combines hands-on marketplace operations expertise with a finance background in AP reconciliation, general ledger management, and MIS reporting, supported by strong Excel and analytical skills.

E-Commerce Executive - Ergode IT E-Commerce - Mumbai

(2024-08 - 2025-05)

• Managed end-to-end e-commerce marketplace operations across Amazon and multiple online selling platforms, ensuring seamless product availability, order fulfillment, inventory management, and customer satisfaction.
• Drove online sales growth by maintaining accurate product listings, optimizing catalog performance, and improving product visibility across marketplace channels.
• Reactivated 2,000+ inactive SKUs from a catalog of 5,000+ products, contributing to revenue recovery exceeding $10,000 and increasing marketplace sales opportunities.
• Conducted sales performance analysis to identify underperforming products and implemented corrective actions that improved listing health, product discoverability, and revenue generation.
• Onboarded and configured 5,000+ products across Amazon and other marketplaces, managing listing creation, catalog enrichment, SKU mapping, product data management, and compliance requirements.
• Maintained accurate inventory records and monitored stock levels to prevent stock-outs, order cancellations, and lost sales opportunities while supporting uninterrupted marketplace operations.
• Performed inventory forecasting and stock replenishment planning using sales trends, demand patterns, and marketplace performance metrics.
• Coordinated with 3PL partners, warehouses, vendors, and logistics providers to ensure timely order fulfillment, shipment tracking, and successful customer deliveries.
• Processed shipment claims, prepaid label exemptions, and logistics escalations, improving operational efficiency and customer experience.
• Managed pricing updates, promotional campaigns, discount uploads, and marketplace selling activities to enhance product competitiveness and support revenue targets.
• Collaborated with category managers, sales teams, procurement, supply chain, and vendor partners to improve product availability, visibility, and marketplace growth.
• Improved listing accuracy by 95% by resolving SKU inactivation issues and catalog errors, minimizing revenue loss from inactive products.
• Improved listing quality, product content accuracy, and catalog health scores, resulting in higher customer engagement and stronger conversion potential.
• Generated detailed reports and dashboards covering sales performance, inventory turnover, fulfillment metrics, revenue trends, and marketplace KPIs to support business decisions.
• Developed SOPs for listing management, inventory control, pricing governance, logistics workflows, and marketplace operations, improving process consistency and team productivity.
• Trained new team members on Amazon Seller Central, catalog management, marketplace operations, inventory planning, and online selling processes.

Junior Accountant - Originet Technologies - Mumbai

(2023-06 - 2024-01)

• Processed and verified 100+ invoices, vendor payments, customer receipts, and expense claims monthly, ensuring timely transaction processing, accurate financial records, and compliance with company policies.
• Maintained the general ledger with 99% accuracy by recording daily financial transactions, reviewing account balances, and preparing 50+ journal entries to support monthly financial reporting and audit requirements.
• Prepared detailed Excel-based reconciliation reports for bank accounts, vendor statements, and ledger balances, streamlining month-end closing activities and reducing discrepancies by 30%.
• Assisted in Accounts Payable and Accounts Receivable functions, including invoice verification, payment tracking, vendor coordination, and follow-up on outstanding balances.
• Performed account reconciliations and variance analysis to identify discrepancies, resolve financial issues, and improve the accuracy and reliability of financial records.
• Generated periodic financial reports and MIS reports using Excel, providing management with insights into expenses, revenue, cash flow, and operational performance.
• Utilized advanced Excel functions such as Pivot Tables, VLOOKUP, data validation, and reporting templates to improve data accuracy and reporting efficiency.
• Supported month-end and year-end closing processes by preparing schedules, reconciling accounts, maintaining supporting documentation, and assisting with audit requirements.
• Coordinated with internal departments and external vendors to resolve billing issues, payment discrepancies, and financial queries, ensuring smooth accounting operations.
• Ensured compliance with accounting standards, internal controls, and financial procedures while maintaining organized records and documentation for audits and reporting purposes.

BBA - Accounting and Finance - Dr. DY Patil Vidyapeeth (2022 - 2025)

Junior College - Science & Commerce - Shri L.P. Raval Junior College (2016 - 2018)