Sakthivel Chinnamuthu

Application Support and Production Support Engineer with 2.5+ years of experience keeping business applications running smoothly. I specialize in managing Linux systems and databases, fixing system errors quickly, and using automation tools to prevent downtime. I am also skilled in tracking incidents and managing system workflows using industry-standard tools like ServiceNow, Autosys, and Jenkins.

Application Support and Production Support Engineer - RND Softech - Coimbatore

(2023-11)

• Monitored multi-tier enterprise applications, executing precise troubleshooting steps upon threshold breaches or infrastructure alerts.
• Collaborated closely with internal software engineering teams during scheduled deployments managed through Jenkins pipelines.
• Documented detailed Root Cause Analysis (RCA) reports for system failures to optimize the internal technical knowledge base.

Bachelor of Computer Applications - Computer Applications - Bharathidasan University (2020)