Salamtullah

Dynamic and results-driven Retail Sales Professional with over 4 years of experience specializing in Premium Watches, Consumer Electronics, and Lifestyle Retail. Demonstrated success in consultative selling, customer relationship management (CRM), and consistent target achievement. Adept at driving revenue growth through strategic upselling and cross-selling while elevating brand reputation through premium, personalized customer engagement and retention strategies.

Customer Relationship Officer at Titan Company Ltd. (2025-10 – 2026-03)

• Delivered exceptional, personalized customer experiences in a high-end watch retail environment.
• Consistently hit and exceeded 100% of monthly sales quotas through consultative selling and strategic relationship building.
• Educated customers on luxury watch specifications, brand heritage, warranties, and after-sales support.
• Successfully executed upselling and cross-selling of premium timepieces, accessories, and protection plans to maximize average transaction value.
• Maintained rigorous visual merchandising and premium store presentation standards.
• Cultivated strong, long-term customer relationships, driving significant repeat business and brand loyalty.

Experience Consultant at OPPO India (2024-08 – 2025-07)

• Led brand promotion initiatives, engaging customers through dynamic product demonstrations and generating high-quality leads.
• Consistently achieved defined sales targets through effective communication and persuasive customer interactions.
• Supported in-store branding initiatives to ensure a premium and cohesive customer experience.

Brand Advisor at Vivo India (2023-04 – 2024-07)

• Advised clients on the latest smartphones and accessories, tailoring recommendations to individual needs.
• Consistently met and surpassed monthly sales performance metrics.
• Managed floor inventory, optimized merchandising layouts, and provided comprehensive customer support.
• Partnered with retail stakeholders to maximize overall store sales performance.

Brand Executive at OnsiteGo (2022-10 – 2022-12)

• Spearheaded local brand promotion, customer engagement, and lead generation campaigns.
• Drove sales growth by actively participating in and supporting targeted promotional activities.

Bachelor of Arts in History – Maulana Azad National Urdu University (MANUU)