Customer Relationship Officer at Titan Company Ltd. (2025-10 – 2026-03)
- Delivered exceptional, personalized customer experiences in a high-end watch retail environment.
- Consistently hit and exceeded 100% of monthly sales quotas through consultative selling and strategic relationship building.
- Educated customers on luxury watch specifications, brand heritage, warranties, and after-sales support.
- Successfully executed upselling and cross-selling of premium timepieces, accessories, and protection plans to maximize average transaction value.
- Maintained rigorous visual merchandising and premium store presentation standards.
- Cultivated strong, long-term customer relationships, driving significant repeat business and brand loyalty.
Experience Consultant at OPPO India (2024-08 – 2025-07)
- Led brand promotion initiatives, engaging customers through dynamic product demonstrations and generating high-quality leads.
- Consistently achieved defined sales targets through effective communication and persuasive customer interactions.
- Supported in-store branding initiatives to ensure a premium and cohesive customer experience.
Brand Advisor at Vivo India (2023-04 – 2024-07)
- Advised clients on the latest smartphones and accessories, tailoring recommendations to individual needs.
- Consistently met and surpassed monthly sales performance metrics.
- Managed floor inventory, optimized merchandising layouts, and provided comprehensive customer support.
- Partnered with retail stakeholders to maximize overall store sales performance.
Brand Executive at OnsiteGo (2022-10 – 2022-12)
- Spearheaded local brand promotion, customer engagement, and lead generation campaigns.
- Drove sales growth by actively participating in and supporting targeted promotional activities.
