Samad Shaikh
Senior Manager
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About
A high-energy professional with nearly 11 years of experience in driving integrated operations & process management along with financial reporting and project management;
key skills include financial Planning & Analysis, Project Finance, Finance Analysis,
Financial/Management Reporting & Business Finance Management
- Showcased competencies in setting-up operations from scratch and in turning-around capabilities of operations in rapidly changing environments; excellent aptitude in translating company business strategy into operational goals and in balancing external client delivery with internal revenue growth & risk-free process transition;
experience in developing robotics & business process automation solutions
- Highly conversantin US Mortgage industry with good working knowledge on Pre-Close Audit and Post close audit requirements, Jumbo
Loan Products, Due Diligence Audit, Non-QM Loans, Modification, Bankruptcy and Foreclosure Process
- Rich working exposure in working on Conforming Loans, Jumbo Loans, Reverse Mortgages, Compliance Review and Servicing Reviews with Strong Working knowledge on US Mortgage Origination as well as Servicing Domain
- Coordinated with stakeholder in establishing & improving policies in line with the best practices to ensure effectiveness resulting in reduced costs and improved service delivery Proficient at interacting and following up on unresolved issues (errors / discrepancies),
due diligence; effective in ensuring 100% client retention through high-quality customer experience
- Effectively led all aspects of Operations entailing Business Processes, Project Execution, Client Engagement, User Trainings, Service
Delivery and Staff Management with key focus on profitability & cost reduction
- Customer-Centric professional focused on providing excellent services by effective query resolution in adherence to SLAs & defined TAT
- Talent in leading team members & enabling knowledge-sharing amongst them; recognized for strong interpersonal, analytical &
problem-solving skills
Experience
A high-energy professional with nearly 11 years of experience in driving integrated operations & process management along with financial reporting and project management;
key skills include financial Planning & Analysis, Project Finance, Finance Analysis,
Financial/Management Reporting & Business Finance Management
- Showcased competencies in setting-up operations from scratch and in turning-around capabilities of operations in rapidly changing environments; excellent aptitude in translating company business strategy into operational goals and in balancing external client delivery with internal revenue growth & risk-free process transition;
experience in developing robotics & business process automation solutions
- Highly conversantin US Mortgage industry with good working knowledge on Pre-Close Audit and Post close audit requirements, Jumbo
Loan Products, Due Diligence Audit, Non-QM Loans, Modification, Bankruptcy and Foreclosure Process
- Rich working exposure in working on Conforming Loans, Jumbo Loans, Reverse Mortgages, Compliance Review and Servicing Reviews with Strong Working knowledge on US Mortgage Origination as well as Servicing Domain
- Coordinated with stakeholder in establishing & improving policies in line with the best practices to ensure effectiveness resulting in reduced costs and improved service delivery Proficient at interacting and following up on unresolved issues (errors / discrepancies),
due diligence; effective in ensuring 100% client retention through high-quality customer experience
- Effectively led all aspects of Operations entailing Business Processes, Project Execution, Client Engagement, User Trainings, Service
Delivery and Staff Management with key focus on profitability & cost reduction
- Customer-Centric professional focused on providing excellent services by effective query resolution in adherence to SLAs & defined TAT
- Talent in leading team members & enabling knowledge-sharing amongst them; recognized for strong interpersonal, analytical &
problem-solving skills
Education
MBA in Finance, Bachelor's in Commerce
