Gause Khan
Senior Operations Manager
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About
Heading Operations for BFSI domain end to end, Agile Champion, Green Belt certifie.
Experience
Seasoned BFSI operations leader with 16 years of experience at Tata Consultancy Services (TCS), driving large-scale banking and financial services operations for global clients. Proven expertise in end-to-end service delivery, operational governance, process transformation, and regulatory compliance. Strong track record in managing multi-location teams, improving SLA/KPI performance, optimizing costs, and ensuring operational resilience.
Adept at stakeholder management, risk mitigation, audit readiness, and continuous improvement through Lean and automation-led initiatives. Recognized for building high-performing teams and aligning operations with strategic business objectives.
Education
PHDM in Finance & Accounting
