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Sameer Mujawar

Sameer Mujawar

Assistant Manager Operations

Talent
Delhi, DelhiMember since March 1, 2026
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About

  •  Team Management Lead & supervise team of 25 members
  •  Operations Management Manage 500+ weekly equipment installations 
  • Project Management End-to-end client migration (POT lines to IP) – Design to Turn-up
  •  Client Coordination US client requirement gathering, updates & relationship management
  •  Training & Development Create training docs & deliver programs for new hires
  •  Process Improvement Identify bottlenecks & implement workflow optimization
  •  Daily Operations Conducted daily huddles for alignment, motivation & issue resolution 
  • Tools Management Use Salesforce, ServiceNow, Jira, ATTCOM, Excel for tracking

Experience

WORK EXPERIENCE

 WIPRO LIMITED – Pune | Assistant Manager | Nov 2022 – Present (4 Years)

KRA (Key Result Areas) – What I am responsible for:

  • Team Management Lead & supervise team of 25 members
  •  Operations Management Manage 500+ weekly equipment installations 
  • Project Management End-to-end client migration (POT lines to IP) – Design to Turn-up
  •  Client Coordination US client requirement gathering, updates & relationship management
  •  Training & Development Create training docs & deliver programs for new hires
  •  Process Improvement Identify bottlenecks & implement workflow optimization
  •  Daily Operations Conducted daily huddles for alignment, motivation & issue resolution 
  • Tools Management Use Salesforce, ServiceNow, Jira, ATTCOM, Excel for tracking Key Achievements: 
  •  Reduced cycle time from 30 to 15 days (50% improvement) 
  •  Executed 500+ client migrations with 100% success rate 
  •  Trained 100+ team members including US resources across 20 batches 
  •  Created training documentation adopted organization-wide  
  • Received RNR award for process improvements 
  •  Earned special appreciation from US clients
 CONCENTRIX PVT LTD – Pune | Technical Advisor | Nov 2019 – Nov 2022 (3 Years)
  •   Technical Sales Advisor for Dell products to US customers 
  •  Provided hardware/software recommendations & exceeded sales targets
  •  Resolved pre/post-sales queries 
  •  Achievement: Top performer in sales conversion
BANCTEC INDIA PVT LTD – Pune | International Call Center Rep | July 2018 – Nov 2019 (1.5 Years)
  •   Handled US collections for healthcare billing
  •   Collected ER room bills for US physicians
  •   Used Excel for data management & reporting

Education

Degree Specialization Institution Year % 

B.E Computer Science Kolhapur University 2018 64.69%

Diploma IT MSBTE 2015 61.94%

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