Sandeep Kumar. K.g

To seek a challenging position in Finance and Accounts in an organization and explore my skills, knowledge to deliver a quality work and also have a professional growth. Highly skilled in accounts receivable management, with significant experience in reducing outstanding debts and improving cash flow. Strong knowledge of financial reporting, billing procedures and credit control methods.

Known for ability to communicate effectively with clients and team members, while consistently delivering accurate accounting results. Previous roles have involved streamlining processes, ensuring compliance, and contributing to overall financial health of organizations.

BUSINESS PROCESS LEAD (CUSTOMER ACCOUNTING MANAGEMENT TEAM-O2C) - Tata Consultancy Services Pvt Ltd

(2023-10)

• Validation Of invoices in Oracle Application.
• Follow-up with customers for invoice payment.
• Initiating invoice tie off/Knock Off with Credit note in Oracle.
• Educating the customers about market place.

SENIOR ORDER TO CASH OPERATION ANALYST - WNS Global Services

(2019-03 - 2023-06)

• Downloading the invoices from application and sharing the same with the stakeholders on request.
• Any changes received from customers for invoices will be worked with sales team.
• Extracting the commitment report on daily basis and working accordingly.
• Processing of Auto receipt request from customers.
• Performing refund activity based on request received from Sales team or Customer in Oracle.
• Performing Netting activity(intercompany transfers).
• Performing order hold activity, invoice adjustments (write off) and Reversal Adjustments.
• Processing the Tax invoice based on request received.
• Sharing Statement of Accounts to customer or Sales team if there is any request.
• Striving towards noiseless service delivery.
• Identification of continuous improvement opportunities.
• Training the new joiners on roles (Query Management and Collections).
• Overall goal is to fulfill targets set up by the team leader and Finance Management jointly.
• Preparation Of SOP's, also approved from client end.
• Supporting the team in knowledge Transfer of the process.
• Reporting activities, Maintaining the trackers for day to day activities of the Team and publishing the same to stakeholders periodically.
• Managing receivables for the unit with AR of 150+ Million and for Europe, MENAT AND APAC regions.
• SPOC for business excellence files.
• Evaluation of Financial statements.
• Collaborated on collection and dispute resolution issues.
• Performing Quality Checks for entire Team.
• Publishing Dashboard using excel reports.
• Monitored accounts receivable aging and worked with various areas to address business needs.
• Identified and discussed with management opportunities for improvements to Procedures and internal controls.
• Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
• Handling any escalations on query management and educate the same to the team on improvement areas.
• Worked on ARIBA Application to extract invoices an any request or for any dispute.
• Performing Reconciliation Activities during Quarter end.
• Following up with Clients on any outstanding payments and Dunning activity for pending reports.
• Preparation of SOP (Standard Operation Procedure).
• Ensuring to meet the SLA and deliver quality work.
• Responsible to manage the invoice processing and due diligence follow up with clients for payments.
• Coordinating with Cash application and Billing teams.
• Responsible for any Ad hoc request from Clients or Management.
• Monthly and Quarterly meeting with affiliates.

Bachelors of Commerce - Commerce - Davangere University (2014-01)

PUC - Department of Pre-University Education (2011-01)