Sandhya .k
Senior PMO and Workforce Management professional
About
Senior PMO and Workforce Management professional with 15+ years of experience supporting PMO governance, workforce planning, resource management, project financial controls, utilization reporting, capacity planning, executive reporting, and operational excellence initiatives. Demonstrated expertise in demand forecasting, resource allocation, financial analysis, dashboard development, stakeholder management, governance reporting, and process optimization within global delivery organizations. Skilled in SAP ERP, Oracle ERP, Advanced Excel, reporting automation, and business analytics.
Recognized for improving reporting efficiency, enhancing workforce visibility, supporting strategic planning initiatives, and delivering insights that enable informed business decisions.
Experience
PMO Analyst / Workforce Planning Specialist - IBM Bangalore - Bangalore, India
(2010-06)
- Support PMO governance activities, project reporting, and executive-level reporting requirements.
- Prepare weekly, monthly, and quarterly reports for leadership teams to monitor project performance.
- Track project financials, expenditures, invoices, and funding allocations.
- Support Statement of Work (SOW) and Purchase Order (PO) processes.
- Reconcile actual spend against forecasts and budgets.
- Develop dashboards and analytical reports to support decision-making.
- Ensure compliance with PMO standards, governance frameworks, and reporting requirements.
- Collaborate with stakeholders across business and finance teams.
Workforce Management & Accounts Payable SME - IBM Bangalore - Bangalore, India
(2010-06)
- Managed workforce planning, resource allocation, utilization analysis, and demand forecasting activities.
- Developed workforce dashboards and executive reports supporting strategic planning.
- Produced annual, quarterly, monthly, and weekly utilization reports.
- Supported hiring demand validation and resource planning initiatives.
- Conducted capacity planning exercises to optimize workforce deployment.
- Automated reporting activities using Advanced Excel.
- Monitored headcount trends, utilization metrics, and workforce performance indicators.
- Partnered with business leaders to support operational planning initiatives.
Accounts Payable Reporting Analyst - IBM Bangalore - Bangalore, India
(2010-06)
- Generated KPI reports, SLA reports, and management dashboards.
- Performed invoice analysis, GR/IR reporting, and reconciliations.
- Collaborated with finance and operational teams to resolve issues.
- Supported reporting automation initiatives to improve efficiency.
- Prepared analytical reports for internal and client stakeholders.
Accounts Payable Processor - IBM Bangalore - Bangalore, India
(2010-06)
- Processed PO and Non-PO invoices.
- Managed employee claims, supplier payments, and subcontractor transactions.
- Maintained supplier master data.
- Performed reconciliations and exception handling.
- Resolved supplier and client queries while ensuring SLA adherence.
SAP End User – Accounts Payable - IBM Bangalore - Bangalore, India
(2010-06)
- Executed vendor payments using SAP ERP and Oracle ERP.
- Managed payment exceptions and account reconciliations.
- Supported month-end financial close activities.
- Generated payment and reconciliation reports.
- Successfully participated in AP process transition activities from the UK.
Customer Service & AP Reconciliation - Accenture Bangalore - Bangalore, India
(2005-08 - 2008-12)
- Reconciled customer accounts and insurance transactions.
- Processed refunds and statement reconciliations.
- Managed customer inquiries and issue resolution.
- Ensured service delivery within established timelines.
Education
Bachelor of Commerce - Commerce - Bangalore University
