Santhosh Ramakrishnan
HOSPITALITY ADMINISTRATION PROFESSIONAL
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About
A highly motivated Hospitality Administration graduate with practical, hands-on training across front office operations, food & beverage service, and culinary operations. Demonstrates strong commitments to professional hygiene standards, guest relations, and service efficiency. Eager to leverage internship experiences at leading establishments to contribute effectively to a dynamic team and consistently exceed guest expectations.
Experience
Food & Beverage Service Trainee (Healthcare Catering Operations) - Apollo Sindhoori Hotels Pvt. Ltd
(2025-12 - 2026-03)
- Managed high-standard food and beverage service execution within sensitive patient care environments, adhering strictly to dietary guidelines and healthcare compliance.
- Maintained rigorous safety, sanitization, and hygiene controls in alignment with institutional hospitality standards.
- Demonstrated professional, empathetic communication and patient interactions to ensure customizable, seamless service delivery.
- Collaborated with multidisciplinary teams to optimize time management and service efficiency under tight operational timelines.
Front Office Trainee - The Lotus Apartment Hotels
(2024-12 - 2025-03)
- Assisted in welcoming guests, managing seamless check-in/check-out procedures, and delivering polished, upscale front-of-house experiences.
- Handled guest inquiries professionally, resolving requests promptly to maximize guest satisfaction scores.
- Gained operational proficiency in guest relation workflows, property management dynamics, and communication protocols.
Education
B.Sc. - Hotel Administration - Annamal Institute, Alagappa University (2023 - 2026)
Higher Secondary Certificate (12th Standard) - MNUJ Nadar Higher Secondary School (2023)
