Sarbajit Bhattacharjee
Digital & Ecommerce Lead
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About
Digital Transformation & Marketing Leader (Guinness World Record Holder) with 13+ years of hands-on experience across the digital spectrum, including digital commerce, transformation, monetization, and implementation of innovative digital solutions. Known for an analytical and data-driven approach to media campaigns with strong expertise in delivering ROI-positive strategies. Proven track record in Digital Strategy, Search & Display Advertising, ROAS/ROI Optimization, Programmatic Buying, Retention & Performance Marketing, Google Analytics, Lead Generation, User Behavior Analysis, and Full-Funnel Media Planning.
Specialized in building D2C ecosystems, GTM execution, Influencer Marketing, multi-screen campaigns, and customer journey visualization. Strong understanding of ATL campaigns with a niche in sports marketing and airport branding.
Industry Expertise: Consumer Durables, D2C, E-commerce, Retail, FMCG, Hospitality, Consumer Electronics, Aviation, and Airport Digital Monetization.
Experience
Digital & Ecommerce Lead - GMR Group - Delhi International Airport
(2020-07)
Head of Digital Marketing & eCommerce | Delhi International Airport Responsible for driving digital transformation and monetization across Delhi Airport's digital ecosystem, including eCommerce, content, and advertising platforms.
- Led B2C digital transformation initiatives across content, community, commerce, and monetization
- Developed and executed digital business strategies aligned with organizational goals
- Product Owner for AirSuvidha (Central Govt. travel declaration platform) and DigiYatra
- Managed digital operations for newdelhiairport.in and Hoi.travel (website & mobile apps)
- Oversaw RTPCR booking engine during COVID-19 as a critical eCommerce service
- Directed omnichannel eCommerce marketing and product management
- Launched and scaled loyalty programs and unified payment gateways
- Managed service commerce operations across digital and physical touchpoints
- Implemented ad network revenue strategies and digital monetization through web and video alliances
- Led media buying and agency management for performance marketing
- Acted as Customer Success Manager for Central Govt. digital initiatives
- Leveraged business intelligence and data visualization for decision-making
- Managed cross-functional digital teams and multi-agency collaborations
- Oversaw digital budgets and go-to-market (GTM) strategies for new programs
- Executed marketing strategies for retail, hospitality, and airport facilities/services
- Led new product launches and omnichannel campaigns
Head Digital Branding & Ecommerce India - TCL INDIA
(2018-06 - 2020-04)
Digital & eCommerce Lead | TCL India Driving end-to-end digital commerce, product development, and brand marketing initiatives for TCL and Iffalcon in the Indian market.
- Led India-centric product development and go-to-market strategy for TCL Home and TCL E-commerce
- Oversaw product alignment across TCL platforms including tcl.com, tclstore.in, and iffalcon.com
- Managed website product marketing and digital operations for tcl.com
- Spearheaded TCL Community and TCL Fan Army programs to drive engagement and brand loyalty
- Directed eCommerce operations and brand marketing for Iffalcon by TCL
- Managed in-platform marketing on Amazon (Vendor Central, AMS) and Flipkart (PLA, Ads, Analytics)
- Executed real-time campaigns and catalogue optimization for traffic and conversion growth
- Led digital marketing, social media, and affiliate channel setup for review and reputation management
- Managed influencer marketing, PR activities, and brand store promotions across digital platforms
- Implemented loyalty programs, unified payment gateways, and community-driven commerce
- Focused on digital monetization through strategic alliances and content-driven engagement
Group Marketing Manager ( India and UAE) - Mermaid Digital
(2017-06 - 2018-06)
- SEO Road Map Creation and Execution
- Gallery E-Commerce Product development
- Campaigning and Analytics
- Conducting Events and Exhibitions
- PR Activity for India and the Middle-East
- ATL Activation
- Office Branding & Visual Merchandizing
- Retail Branding
- Content Sourcing and Curation
- Digital Transformation
Digital Product and Marketing Consultant - Boson Technology Services
(2013-12 - 2017-05)
- Ad monetisation
Management Trainee - Product DDB Marketing - Videocon Group
(2012-12 - 2013-05)
- Digitial Marketing & Social Media Marketing
- Media Buying
- Agency Operation
- OTT Product Development
- Ecommerce (Recharging)
Education
MBA/PGDM - Marketing - Indian Institute of Management, Kolkata (2025)
B.B.A/ B.M.S - Management - Indian Institute of Planning And Management (IIPM) (2012)
