Satheesh Kumar

Results-driven Commercial Pricing and Deal Desk Specialist with over 11 years of experience optimizing deal structures, driving commercial pricing strategies, and accelerating end-to-end opportunity-to-quote workflows across global enterprise accounts. Proven expertise in building bottom-up and standardized pricing models, analyzing complex multi-year contracts for policy and statutory compliance, and arbitrating internal margin-sharing across delivery towers. Experienced partnering with in-country sales leaders and corporate finance to win high-value Managed Services and SaaS deals.

Deal Desk Specialist - Ivanti Inc - Bengaluru, India

(2024-07 - 2026-09)

• Commercial Pricing & Deal Structuring: Partnered with executive sales leadership to formulate commercial pricing strategies for high-value enterprise accounts, structuring multi-year SaaS and Managed Services contracts that balanced competitive winnability with margin targets.
• SaaS & Subscription Mechanics: Modeled multi-year subscription economics, structuring stepped license deployment ramps, predictable annual recurring revenue (ARR) forecasts, and multi-year price locks with embedded annual escalators.
• Contract Analysis & Compliance: Analyzed non-standard MSAs, SOWs, and order forms to ensure strict adherence to corporate governance, legal risk thresholds, and revenue recognition guidelines prior to execution.
• Commercial Narrative & Proposal Input: Prepared commercial summaries, documented key pricing assumptions, and structured financial options (capex vs. opex, payment terms) directly aligned with client submission requirements.
• Operational SLA & Queue Ownership: Monitored and managed the Salesforce Sales Support deal queue, sustaining exceptional Turnaround Times (TAT) and exceeding strict SLA performance metrics across regional sales towers.

Sales Processing Analyst - I (Deal Desk) - Hewlett-Packard Enterprise (HPE) - Bengaluru, India

(2015-06 - 2024-06)

• Commercial Governance & Approvals: Evaluated and approved high-volume commercial and enterprise quotes within delegated empowerment thresholds (DoA), validating gross margin impact and risk allocation to minimize deal turnaround time.
• Deal Review & Negotiation Support: Collaborated directly with sales reps during high-stakes commercial negotiations, formulating data-backed concession trade-offs to protect baseline margins while securing competitive wins.
• Cross-Functional Finance Alignment: Partnered with Business Units (BUs), Corporate Finance, and in-country teams to structure deep-discount approvals supported by rigorous business cases and price-quality justifications.
• Pricing Policy Compliance: Enforced pricing compliance across direct and indirect sales channels in strict adherence to Price Quality Bands (PQB) and Global Commercial Price Quotes (GCPQ) policy frameworks.
• Standardized Quoting Execution: Executed end-to-end deal processing across complex enterprise hardware, software, and service configurations, standardizing quotation workflows to eliminate pricing leakage.
• Tool Deployment & Testing Leadership: Served as Key Test Engineer for HPE’s Next Generation Quoter (NGQ) platform during User Acceptance Testing (UAT) and Production Deployment (MTP) phases.
• Executive Backlog Analytics: Published operational dashboards (Open Deals, Backlog, Pending, Long-tail exceptions) to senior leadership to monitor queue health and ensure SLA consistency.

Technical Support Executive / Group Leader - C-Cubed Solutions Pvt Ltd - Coimbatore, India

(2012-07 - 2015-01)

• Team Mentorship & Escalations: Promoted to Group Leader to mentor and supervise a team of support specialists, managing critical incident escalations and complex technical workflows.
• Incident & SLA Resolution: Diagnosed and resolved client technical system issues, maintaining high SLA compliance and first-call resolution rates.

Master of Science (M.Sc.) - Information Technology - Bharathiar University, Coimbatore (2012)

Bachelor of Science (B.Sc.) - Computer Science - P.S.G. College of Arts & Science, Coimbatore (2010)