Satish Vishwanath
CSM Customer Service Management, Service Delivery
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About
Worked with Reliance Group India over 15.10 years of professional experience in the Wired telecommunications Enterprise service industry, Proven expertise in Customer satisfaction and success on multiple domains for managing service order management, Customer service provisioning, end-to-end service fulfillment and service assurance.
My expertise includes enterprise service delivery and solutions, as well as operations and maintenance of OSS/BSS. I have successfully managed Service Level Agreements (SLAs) for Reliance Enterprise Products, overseeing the PAN India enterprise wireline business, and operations projects, particularly while managing Reliance India/Global Business which encompasses both voice and broadband data services for corporate customers.
Currently seeking a challenging opportunity. If any of your job requirements are compatible with my experience, I would be delighted to hear from you.
Experience
Proven expertise in Customer satisfaction and success on
Multiple domains for managing service order management, Customer services, telecom service delivery, and operations projects, particularly while managing Reliance India/Global Business.
Education
2006 - Bachelor of Engineering in Computer Science.
2003 - Diploma in Computer Engineering.
