Service Delivery Manager
Send a job offer directly to this candidate
Results-driven and customer-focused Service Delivery Manager with over 12 years of experience in managing and delivering high-quality IT and business services. Proven expertise in optimizing service delivery, improving customer satisfaction, and ensuring operational excellence. Strong leadership and team management skills with a track record of delivering complex projects on time and within budget.
Proficient in-service management frameworks such as ITIL, with an understanding of the UAE's business landscape and cultural nuances.
