Seraj Ahmed
System Administrator
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About
To leverage my experience in System Administration and IT Support to contribute to organizational growth while continuously enhancing my technical skills and knowledge. Seeking a challenging role where I can take on responsibilities, solve technical issues, and grow as a reliable IT professional.
Experience
System Administrator at Jindal Intellicom Limited (Jindal Group) (2018-05 – 2026-09)
- Provided IT support for hardware, software, network, and user issues.
- Managed servers, systems, user accounts, backups, and network configurations.
- Administered Microsoft 365, Zimbra, and Antivirus Security Console.
- Managed user access, IT security, and system troubleshooting.
- Supported IT operations for IndusInd Bank, Daikin, Zomato, Otis, TBS US Process, and Jindal Healthcare – USA.
- Coordinated with vendors for IT services, maintenance, and technical support.
Technical Support Engineer at Seri India Pvt. Ltd. (2017-11 – 2018-05)
- Provided hardware, networking, and end-user technical support.
- Configured and supported Thin Client systems.
- Installed operating systems and software and resolved hardware/network issues
Resident Engineer - KAN & KRISHME, Attorneys at Law at SMC Infotech India Pvt Ltd (2016-02 – 2016-11)
- Provided on-site technical support for hardware, software, and network issues.
- Managed and maintained IT systems, computers, peripherals, and connectivity.
- Troubleshot and resolved day-to-day technical issues for users.
Resident Engineer - Rajasthan Police Academy, Jaipur at Printech Infotech Services Pvt. Ltd. (2014-02 – 2015-04)
- Provided on-site hardware, networking, and technical support
- Installed and configured computer systems and software.
- Troubleshot and resolved end-user technical issues.
Education
Matric(10th) – B.S.E.B., Patna (2009)
Intermediate(12th) – B.I.E.C., Patna (2011)
Graduation (B.Sc.) in Mathematics – M.U., Bodh Gaya, Bihar (2014)
Computer Hardware & Networking (Professional Certificate) in Computer Hardware & Networking – GT Infotech & Engineering College, Shastri Nagar (Jaipur)
