Serena Peter

Beauty Advisor and Luxury Retail Sales Specialist with nearly 3 years of experience representing premium beauty brands, including Dolce & Gabbana, Nykaa, and Sephora. Experienced in consultative selling, guest engagement, luxury retail operations, and achieving sales objectives in fast-paced environments. STCW certified with a valid passport and available for international shipboard assignments.

Beauty Advisor at Dolce & Gabbana (2025-08 – Present)

• Deliver personalised beauty and fragrance consultations to a diverse customer base in a luxury retail environment.
• Drive sales through product recommendations, cross-selling, and upselling techniques.
• Demonstrate extensive knowledge of luxury cosmetics, skincare, and fragrances.
• Maintain premium visual merchandising standards and brand presentation.
• Process customer transactions and support daily retail operations.
• Build strong customer relationships to encourage repeat business and brand loyalty.
• Consistently contribute toward achieving individual and store sales targets.

Beauty Advisor at Nykaa (2024-02 – 2025-07)

• Assisted customers in selecting skincare, cosmetics, and beauty products based on individual needs.
• Achieved sales goals through consultative selling and product demonstrations.
• Promoted new product launches, seasonal campaigns, and special offers.
• Supported inventory management, stock replenishment, cashiering, and store operations.
• Maintained high standards of customer service while managing multiple customer interactions.
• Ensured attractive product displays and visual merchandising compliance.

Beauty Advisor – Nudestix at Sephora (2023-05 – 2023-12)

• Delivered personalised beauty consultations and makeup demonstrations.
• Assisted customers with product selection and purchasing decisions.
• Supported achievement of daily and monthly sales targets.
• Maintained visual merchandising standards and stock organisation.
• Provided exceptional guest service in a fast-paced luxury retail environment.

Freelance Makeup Artist at Self-employed

• Delivered professional makeup services for weddings, special events, and photoshoots.
• Conducted client consultations and customised beauty recommendations.
• Managed appointments, inventory, and client relationships independently.
• Stayed current with beauty trends, products, and industry developments.

Advanced Makeup Artist Course in Makeup Artistry – Lakmé Academy (2022-01)

Bachelor of Commerce in Commerce – Mumbai University

Higher Secondary Certificate – St. Mary's High School & Jr College (2015)

Secondary School Certificate – Holy Cross High School (2012)