Shaaradd (Guruu)
Operations Manager · Administration Professional
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About
Operations and administration professional with 15+ years of experience across financial services, cooperative society management, emergency operations, wellness, and institutional education. Known for calm decision-making, unwavering integrity, and building deep trust with members, clients, and stakeholders.
Currently Assistant
Manager at Shree Avdhut Credit Co-operative Society, Rajkot — overseeing branch operations, member services, compliance, and staff coordination. AI Tools & Digital Productivity certified (2024); proficient in MS Office, Google Workspace, and modern productivity platforms.
Experience
Assistant Manager — Branch Operations - Shree Avdhut Credit Co-operative Society - Rajkot, India
(2018-07)
- Oversee end-to-end branch operations including member services, daily coordination, and administrative governance for a registered credit co-operative society
- Manage documentation, record systems, compliance filings, and audit-readiness across all operational functions
- Supervise front-office and back-office staff — scheduling, performance monitoring, and day-to-day team leadership
- Introduced digital record-keeping workflows and AI-assisted reporting tools, improving turnaround time and data accuracy
Senior Executive — Emergency Management - GVK EMRI Emergency Management Research Institute - India
(2015-07 - 2018-06)
- Supported emergency management operations and multi-agency coordination across assigned geographic zones in a high-stakes, time-critical environment
- Coordinated field teams, dispatch logs, and escalation protocols — maintaining accuracy under significant operational pressure
- Prepared shift summaries, incident logs, and performance data for senior management review
Senior Wellness Consultant - The Beach House Goa — Luxury Wellness Resort - Goa, India
(2014-06 - 2015-06)
- Delivered personalised wellness consultations and service coordination for domestic and international guests at a premium resort property
- Liaised with resort, spa, and therapist teams to ensure consistent service quality and guest satisfaction
Centre Manager - IIHT — Indian Institute of Hardware Technology (Computer Networking) - Morbi, Gujarat
(2011-11 - 2014-05)
- Managed full centre administration including learner coordination, academic scheduling, enrolment processing, and faculty management
- Oversaw delivery of computer networking and IT programmes — ensuring quality, attendance compliance, and learner satisfaction
- Maintained documentation, regulatory reporting, and institutional records in line with IIHT national standards
Centre Manager - Jetking Infotrain Ltd — Hardware & Networking Institute - Rajkot, Gujarat
(2007-10 - 2011-10)
- Managed admissions, student coordination, faculty scheduling, and daily operations for a leading technical training franchise
- Maintained a disciplined, professional centre culture aligned with Jetking's national brand and quality standards
Senior Yoga Instructor (Client-Facing / Wellness Role) - Gems of Yoga - Dubai, UAE
(2007-03 - 2007-09)
- Delivered premium wellness services to a high-value, international, multicultural client base in Dubai — building cross-cultural communication and professional adaptability
- Managed private client relationships, session scheduling, and service delivery coordination in a fast-paced international setting
Education
Post Diploma - Computer Applications - AVPT Engineering College (1996)
Diploma - Mechanical Engineering - Government Polytechnic College (1993)