Shahinshah Sayed

To work in a competitive environment with highly qualified professionals where I can utilize my skills and strengths to contributes towards organizational as well as personal growth.

Detailed Client Service

Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Personable and dedicated customer service representative with extensive experience in industry.

Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Administrative Analyst at Soundlines Group (2025-03 – 2026-05)

• Managed office operations and maintained efficient workflow processes. Implemented office policies to improve communication among staff members.
• Worked on Document Controller activity as all documents saved on appropriate employee id.
• Employees Contract Management, drafting Contract and uploading contracts to the Saudi government portal, salary modification, termination under articles, and transfer sponsorship acceptance.
• Insurance Management,Activate new employees policy, reimbursement process, and cancellation of the policy on final exit, death, and transfer.
• Applied the GOSI for Accidental Case of employees
• Prepared reports to consolidated the data from multiple sources with cleansing and formatting from the help of advanced Excel
• Prepare the dashboard by using Power BI and power Query.

Reporting department at Soundlines Group (2013-01 – 2025-02)

Mutual fund reconciliation department at DHL Logistics Pvt. Ltd. (2011-03 – 2013-01)

• Work on the client Raw data and uploading the reports on the iShares tool
• Publishing daily, weekly and monthly reports as per the deadline
• Preparing the Reports as per the Sops and Prepare the SOPs as requested by client
• Allotting the daily basic work to the team members and complete it within the timeline
• Follow up with the clients and resolving their issues
• Providing training to new Folks
• Validate reports done by the team members
• Lining up meetings with the team members, discussing errors, improving points, where as required
• Maintaining daily Reports data, errors and execute them
• Pull out data from the different DHL websites and analyze on the same data and work on it as per client the request
• Reconciliation the reliance scheme with bank statement
• Provide credit and debit note to the client
• Create Reconciliation Report for Reliance of 21 mutual fund scheme

Mutual fund reconciliation department at TechProcess Pvt. Ltd. (2011-03 – 2013-01)

• Reconciliation the reliance scheme with bank statement
• Provide credit and debit note to the client
• Create Reconciliation Report for Reliance of 21 mutual fund scheme

M.com in Business Management – K.J Somaiya college (2010-01 – 2010-01)

B. Com – Ram Niranjan JhunJhunwala college (2008-01 – 2008-01)

H.S.C – Dnyan Prasarak Shikshan Sanstha's Sandesh College (2005-01 – 2005-01)