Shajitha Abuthahir

A highly competent, motivated, and enthusiastic person with experience of working as part of a team in a busy office environment. Well organized and initiative-taking in providing timely, efficient, and accurate support to office managers and work colleagues. Approachable, well-presented, and able to establish good working relationships with a range of different people.

Possessing a proven ability to generate innovative ideas and solutions to problems. Currently looking for a suitable position with a reputable and ambitious company.

Assistant Manager AR Operations - Firstsource

(2025-01)

• Lead a team of 20+ AR specialists handling end-to-end accounts receivable processes.
• Reduced AR >90 days by 35% through strategic follow-ups and denial tracking.
• Improved collection rate from 78% to 92% within 18 months.
• Implemented automation tools to improve productivity by 25%.
• Conduct regular audits to ensure compliance with HIPAA and payer guidelines.
• Collaborate with clients and providers to resolve complex billing issues.
• Generate weekly and monthly KPI reports for leadership review.

Team Leader AR Operations - Quintessence

(2024-01 - 2025-03)

Old AR Special Projects Lead - Revele India Private Limited

(2010-11 - 2023-12)

Sr Executive AR caller in Medical Billing Process - DELL Perot Systems

(2007-06 - 2009-09)

MBA - HR - Bharathiar University

BSc - Microbiology - Bharathiar University