Shani Kumar Patel

Highly skilled and dedicated Mess Manager with 9 years of comprehensive experience in food service operations, including 6 years of specialized experience managing school mess facilities. Demonstrates strong leadership and team management abilities, effectively supervising kitchen staff and support teams to ensure smooth, efficient, and hygienic meal services. Expert in budget planning and cost control, with a proven track record of optimizing resources while maintaining high-quality standards.

Proficient in inventory management, overseeing procurement, stock rotation, and minimizing waste to ensure consistent supply and operational efficiency. Well-versed in FSSAI guidelines and food safety protocols, ensuring strict compliance with hygiene and regulatory standards. Committed to providing nutritious, safe, and timely meals in educational environments while fostering a disciplined, team-oriented workplace culture.

Assistant Mess Manager - Daly College - Indore, India

(2019-10)

• Optimized inventory management and supply chain operations, reducing waste, ensuring optimal stock levels, and aligning purchases with budgetary goals.
• Led recruitment, training, and team development initiatives, improving staff performance, morale, and job satisfaction through consistent policies and growth-focused practices.
• Directed vendor sourcing, contract negotiation, and cost control, securing favorable terms and maintaining quality service delivery.
• Oversaw strategic planning and resource allocation, including menu planning and budgeting, consistently meeting financial and operational targets.

Residency Manager - Stanza living - Indore, India

(2019-04 - 2019-10)

• Led and developed high-performing food and beverage teams, delivering exceptional in-room and dining services while ensuring continuous staff training, performance appraisals, and service excellence.
• Implemented strategic promotions and cost-saving initiatives, increasing occupancy during off-peak seasons and maintaining guest satisfaction within budget constraints.
• Ensured smooth operations by overseeing equipment maintenance, enforcing safety procedures, conducting audits, and managing staff scheduling and training to uphold service quality and compliance standards.

Senior Guest Service Associate - Absolute barbecue restaurant - DUBAI (UAE)

(2017-04 - 2019-03)

• Managed daily restaurant operations, including opening/closing procedures, staff rosters, and service coordination, ensuring smooth and efficient service delivery.
• Maintained high standards of cleanliness and presentation, overseeing dining, bar, and workspace upkeep while inspecting tables to ensure a welcoming environment.
• Trained and guided junior staff, enhancing customer service skills and team performance to deliver confident, consistent guest experiences.
• Conducted inventory control and stock takes, reducing waste and ensuring continuous availability of supplies, while handling customer queries with clear, solution-focused communication.

Guest Service Associate - Sayaji Hotel - Vadodara, Gujrat, India

(2016-08 - 2017-03)

• Provided attentive and personalized customer service, greeting guests, offering immediate seating, and tailoring dining experiences to build brand loyalty.
• Demonstrated in-depth menu knowledge, informing guests of daily specials, addressing food allergies in coordination with kitchen staff, and answering queries to enhance the dining experience.
• Ensured high service standards by promptly serving food and drinks and maintaining cleanliness.

Management Trainee - Syna Tiger Resort - Katni, MP, India

(2015-07 - 2016-01)

• Managed an organized calendar, scheduling team meetings, trips, and appointments to optimize workflow and team coordination.
• Developed problem-solving and conflict management skills by collaborating closely with mentors and handling challenging situations.
• Planned and executed industry conferences, strengthening relationships and effectively marketing company offerings.

B.Sc. - Hotel Management - Punjab Technical University - SYNA INTERNATIONAL COLLEGE OF MANAGEMENT STUDIES (2012-07 - 2015-12)

Diploma - Hotel Management - American Hotel Lodging and Education Institute - SYNA INTERNATIONAL COLLEGE OF MANAGEMENT STUDIES (2012-08 - 2013-08)