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Shanmugam Kumar

Shanmugam Kumar

Product Head | Sales & Service Professional | Operations & Project Management

Talent
Chennai, Chennai districtMember since September 10, 2025
Auto CaddTallyBusiness DevelopmentInterior Project ExecutionCustomer Relationship ManagementOperational CoordinationField SalesAdministrationMarketingBudget PlanningTechnical DrawingInstallation and CommissioningPreventive Maintenance
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Auto CaddTallyBusiness DevelopmentInterior Project ExecutionCustomer Relationship Management

About

To obtain a responsible managerial position in a reputed organization where I can utilize my experience in business development, interior project execution, customer relationship management, and operational coordination to contribute toward company growth and customer satisfaction.

Experience

Product Head at The Ark Interiors (2017-12 – 2022-05)

Customized Interior & Turnkey Execution Works covering Residential, Commercial, Renovation and Complete Interior Solutions

  • Site Inspection: Understanding client requirements, measurements, and site conditions
  • Planning & Discussion: Discussing design preferences, materials, functionality, and budget planning
  • Execution & Coordination: Coordinating civil, carpentry, electrical, plumbing, ceiling, and finishing works systematically
  • Quality Check: Ensuring proper finishing, alignment, durability, and workmanship quality
  • Final Handover: Project completion with clean finishing and client satisfaction
  • Customized Interior Works: Modular Kitchens, Wardrobes, TV Units, Pooja Units, Shoe Racks, Storage Solutions
  • Civil & Renovation Works: Wall Modifications, Tiling Works, Masonry Works, Structural Alterations, Renovation & Repair Works
  • Ceiling & Finishing Works: False Ceiling, Painting Works, Texture & Finishing Works
  • Electrical & Plumbing: Electrical Wiring & Fixtures, Plumbing Coordination, Bathroom Utility Works
  • Additional Works: UPVC Window Installations, MS / SS Grill Works, Balcony Covering Solutions, Internal & External Curtain Solutions

Sr. Executive – Field Sales at SCHON

  • Establish, develop, and maintain business relationships with current and prospective customers to generate new business
  • Responsible to achieve monthly/yearly sales targets
  • Maintain and follow payment policy at the time of sales
  • Maintain daily, weekly, and monthly sales reports and keep customer records
  • Prepare reports for monthly, quarterly, and yearly review
  • Develop long-term client relationships by managing and interpreting their requirements
  • Identify and analyze state-wise/city-wise prospects and share company profile
  • Share product details to prospects via email/call/SMS
  • Organize and attend company exhibitions; maintain visitor data and follow up
  • Make and arrange a monthly tour plan
  • Undertake any other tasks assigned by management

Administration Head at Ned Computing Pvt. Ltd. (2023-01 – 2024-12)

  • Maintaining office activities
  • Maintaining Monthly payments
  • Dealing with Vendors
  • Preparing quotation
  • Following up the materials dispatch and delivery

Showroom in charge at Fashion Interior (2022-01 – 2023-12)

  • Meeting the customers into their respective place on time
  • Presenting the value of product to entire satisfaction of the client
  • Presenting the customize design
  • Negotiating the price to convert the order
  • Determining marketing objectives and preparing annual budgets
  • Media planning as per the budget
  • Experienced in dealing with Ad Agencies
  • Developed systems and procedures to ensure that the leads generated are optimally utilized
  • Ensuring successful participation in national tradeshows, exhibitions & organizing other events
  • Managing the Designing & Project execution team
  • Keeping good relationship with the existing customers
  • Giving best service after sales and keep following the customer

Marketing Executive at MAMRE (2005-01 – 2017-12)

  • Meeting the customers into their respective place on time
  • Presenting the value of product to entire satisfaction of the client
  • Presenting the customize design
  • Negotiating the price to convert the order
  • Determining marketing objectives and preparing annual budgets
  • Media planning as per the budget
  • Experienced in dealing with Ad Agencies
  • Developed systems and procedures to ensure that the leads generated are optimally utilized
  • Ensuring successful participation in national tradeshows, exhibitions & organizing other events
  • Managing the Designing & Project execution team
  • Keeping good relationship with the existing customers
  • Giving best service after sales and keep following the customer

Head –Sales and Service at Snegam Enterprises (2003-01 – 2005-12)

Attending a challenging contract career in upkeep / maintenance of tea factory machineries at low-cost comparison with rendering fullest services for the entire satisfaction of the customers

  • Spare parts application
  • Cost analysis – genuine parts identification and application
  • Advice for long-term trouble-free maintenance

Engineer - Field Service at KILBURN ENGINEERING LTD. (1994-01 – 2003-12)

  • Sales and service in-charge for the Region of South India for Tea Manufacturing Machineries
  • Achieved a maximum of Rs.1.5 crore in the sales and service target Rs.1.0 crore
  • Achieved a minimum down-time machinery
  • Study of Site, Installation and Commissioning of KILBURN VIBRO FLUID BED DRYER in Tea industries for tea drying process with Moving Equipment
  • To offer effective 'Preventive Maintenance' and Service to the customers in the region

Junior Engineer - Machine Shop at OMEGA ENGINEERS (1993-01 – 1994-12)

  • Preparation of Technical Drawing for manufacturing
  • Effect Manpower utilization the Machine Shop and in- house inspections manufactured components

Supervisor at PRECISION FORGINES (1991-01 – 1993-12)

  • Preparation of Technical Drawing for manufacturing
  • Effect Manpower utilization the Machine Shop and in-house inspections manufactured components

Technical Assistant at APPASAMY INSTRUMENTS (1990-01 – 1991-12)

  • Assembling of Optical Instruments and Inspection of components, sub assembling and main assembly

Technician - Apprentice at SOUTHERN RAILWAY CARRIAGE WORKS (1987-12 – 1988-12)

Education

Diploma in Mechanical Engineering – Govt. Polytechnic (1987-04)

Skills

Product HeadSales & Service ProfessionalOperations & Project Management

Reviews

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