Sharma Nitesh

Results-driven E-commerce Operations & Project Management Professional with over 9 years of experience in the Indian e-commerce industry. Proven expertise in managing operations across top marketplaces including Flipkart, Amazon.in, Snapdeal, Paytm Mall, and Meesho. Adept in cataloging, revenue generation, reconciliation, and P&L reporting with a strong focus on project management, pricing analysis, and product mapping.

Committed to optimizing operations, driving profitability, and exceeding client expectations through innovative solutions and strategic planning.

Assistant Manager

CONTEXiO

Oct 2022 - Present

• Led a dynamic team of 30 analysts and 5 team leads to ensure optimal performance and high-quality results.
• Implemented strategies to enhance productivity and maintain quality standards.
• Coordinated with cross-functional teams to streamline processes and improve operational efficiency.
• Monitored key performance indicators (KPIs) to track progress and identify areas for improvement.
• Fostered a collaborative work environment to motivate team members and promote professional development.

Team Lead

CONTEXiO

Oct 2021 - Sep 2022

• Led a dedicated team of 8 analysts to ensure high-quality performance and successful project outcomes.
• Implemented strategies to enhance productivity and maintain quality standards.
• Coordinated with cross-functional teams to streamline processes and improve operational efficiency.
• Monitored key performance indicators (KPIs) to track progress and identify areas for improvement.

Freelance Consultant

Tushti India

Oct 2020 - Sep 2021

• Managed seller accounts and was responsible for daily order processing on platforms, cataloging, sales reporting, and overseeing all aspects.

Operational Specialist

Red Moments

Feb 2020 - Sep 2020

• Managed processes of catalog creation for Flipkart and Amazon portals.
• Ensured accurate, comprehensive, and high-quality product information was available on all products.
• Prioritized work and ensured timely execution of catalog data publishing for various online marketplaces.
• Managed the Flipkart.com account and achieved sales targets.

Account Manager

Vighneshwar E-Com Private Limited

May 2016 - Jan 2020

• Managed processes of catalog creation for Flipkart and Amazon portals.
• Ensured accurate, comprehensive, and high-quality product information was available on all products.
• Prioritized work and ensured timely execution of catalog data publishing for various online marketplaces.
• Drove promotions and sales by rotating top-selling products, designing deals, and offers.
• Strong analytical skills, dashboarding, reporting, and performance management.

Catalog Manager

Webzone Digital Solutions

Aug 2015 - Apr 2016

• Managed processes of catalog creation for Flipkart and Amazon portals.
• Ensured accurate, comprehensive, and high-quality product information was available on all products.
• Prioritized work and ensured timely execution of catalog data publishing for various online marketplaces.
• Drove promotions and sales by rotating top-selling products, designing deals, and offers.
• Oversaw and managed the maintenance of all product data (images, video, etc.) and pricing to ensure the online product offering remained current and up-to-date.

Senior E-commerce Executive

Iksula

May 2014 - Aug 2015

• Achieved monthly production targets with good quality work.
• Managed team and project planning weekly.
• Trained resources for process knowledge.
• Attended weekly feedback sessions with the team to maintain quality.

E-Commerce Executive

Iksula

Aug 2013 - Apr 2014

• Responsible for enhancing the quality and accuracy of content across various platforms.

EDUCATION

Bachelor of Science in Information Technology

Western College of Commerce & Business Management

2011 - 2013