Shashank . H. B

Driven Computer Science & Engineering student with practical hands-on experience in IT support, hardware networking, and full-stack software development. Combines strong technical troubleshooting capabilities with a proven background in customer service, sales strategy, and retail operations. Eager to leverage academic foundation and fintech internship experience in an entry-level software or IT role.

IT Support Intern at Opendoors Fintech Pvt Ltd (Namaste Credit) (2024-05 – 2024-11)

• Delivered comprehensive technical support and hardware/networking system maintenance across office infrastructure.
• Engaged directly with retail customers to handle technical inquiries and deliver efficient client service.
• Contributed strategic sales ideas, product promotion tactics, and customer engagement initiatives to boost retail performance.

Bachelor of Engineering (B.E.) in Computer Science & Engineering – Cambridge Institute of Technology, VTU (2027)

Diploma in Computer Science & Engineering – P.V.P. Polytechnic College (2024-05)