Shashank Sanwar

I would like to work for an organization that provides me with opportunities to constantly challenge and improve my abilities, and hence my performance. I seek an organization that helps me achieve my full potential through a mix of challenging opportunities, quality feedback, and coaching. In return, I offer a committed, responsible, motivated, and hard-working individual who always stand on expectations.

Associate Director, Digital Wealth Management at Standard Chartered Bank (2022-11 – Present)

Managing strategic digital initiatives for Wealth Management in India, collaborating with technology vendors and internal teams.

• Managing strategic digital initiatives for Wealth Management in India, collaborating with technology vendors and internal teams.
• Preparing business requirements documents (BRD), walk-throughs of user stories with the delivery Squad, reviewing functional specification documents (FSD) and preparing test scripts for new projects, supporting technology teams for system deployments.
• Adopting and embedding the Change Delivery Standards throughout the lifecycle of the product/service.
• Using lifecycle tools like ADO and Confluence, to plan, track, and manage backlog items.
• Working with designing team to enable latest featuring in mobile app (SC Invest)
• Ensuring regulatory changes rollout along with system changes.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
• Regular maintenance of wealth management platform, ensuring data clean-ups, supporting tech team in troubleshooting BAU issues.
• Enabled the next gen version of SC Invest app, India's most feature-rich wealth management app among banks.
• Managed country rollout of myWealth application, an investment tool combining Bank's House views and expert insights to provide suitable investment opportunities and build a personalized mutual fund portfolio.
• Integrated MF Consolidated Account Statement with WM platform for a comprehensive view of MF holdings.
• Enabled MF Central Capital Gain Report for banking clients to facilitate tax-related insights.
• Enhanced wealth portfolio that helps customers to track & analyze their portfolio.

Regional Head, Business Risk Management at Standard Chartered Bank (2018-10 – 2022-11)

Managed lifecycle of outsourced vendors from onboarding to exit and executed governance, assurance, and account management for third-party sales offices.

• Managed lifecycle of outsourced vendors from onboarding to exit.
• Executed governance, assurance, and account management for third-party sales offices across India.
• Ensured compliance with regulatory and operational policies related to third party processes.
• Conducted independent reviews of business units, CSTs and recommended remediation plans based on findings.
• Tracked remediation plans in collaboration with business and IT partners for identified vendor observations.
• Performed annual assessments to evaluate performance of 3rd party sales partners.
• Ensured that the Bank's risks are suitably addressed in compliance with existing rules and regulations established by internal, local, and international regulators, conduct investigations, providing advisory reviews to improve control framework.
• Managed Audit preparedness & closures, conduct trainings, and ORF assessment.
• Facilitated monthly service review meetings to maintain governance over sales services.
• Developed a scorecard evaluating performance for third-party channels.
• Spearheaded strategic goals of the Business Risk management team - Expansion, Capacity planning, Digitization.

Associate Director, Policy & Process, Wealth Management at Standard Chartered Bank (2014-12 – 2018-10)

Streamlined Wealth Management processes to free up sales capacity and improve customer experience, without sacrificing effectiveness of control.

• Streamlined Wealth Management processes to free up sales capacity and improve customer experience, without sacrificing effectiveness of control.
• Drove implementation of wealth projects focused on process simplification and standardization.
• Represented department in group internal audits and regulator audits.
• Ensured adherence to group requirements and local regulations regarding processes and documentations.
• Simplified documentation continuously based on feedback from frontline staff and clients.
• Managed Governance Framework through transaction reviews across scenarios
• Instituted In country Sales Assurance reviews such as churning /short term holdings across asset classes.
• Conducting Wealth Management Mystery Shopping waves across branches for wealth products
• Conducted training sessions for frontline staff on sales processes.
• Developed Mutual Fund Revenue Accrual software and enhanced multiple WM platforms for operational efficiency.
• Prepared Business Requirements Documents and test scripts for new projects, supporting IT with system deployments.
• Introduced Online CIP for customers to view and renew Investment Profiles via Online Banking.
• Process implemented for remote channel for mutual fund transaction.

Team Leader - Operations, Wealth Management at Standard Chartered Bank (2010-02 – 2014-12)

Managed operations for Investments and Insurance Services.

• Managed operations for Investments and Insurance Services.
• Performed UAT testing for new enhancements in Wealth Management System and Bancassurance Information System.
• Generated business performance MI on BTD, YTD, and MTD
• Advised finance team on commission accruals, advisory fees, and service tax entries.
• Conducted aging analysis and coordinated payment follow-ups with AMCs.
• Reconciliation of all GL revenues accounts relating to Investments/Insurance like, advisory fee, commissions, and brokerage.
• Reconciliation and Tallying of Asset under Management for Investment & Insurance under Wealth Management
• Handled queries related to system support, incentive calculations, and portfolio statements.

Master of Business Administration in Finance & Marketing – Dayal Bagh Educational Institute, Agra (2010-12)

Project in Equity Research – Escorts Mutual Fund Pvt. Ltd., New Delhi (2009-06)

Bachelor of Commerce (Honors) in Applied Business Economics – Dayal Bagh Educational Institute, Agra (2008-05)

Certification Course in Forgery Detection in Banks – Dayal Bagh Educational Institute, Agra (2006-06)