Sheel Kumar

AIMA Alumni with nearly 25 years of experience in large engagements including IT Infrastructure Management, Digital Transformation, Program Management, Services Delivery Management, Solution Design Architecture & Implementation and People Management across multiple business verticals.

Business

Strategist & Growth Facilitator with proven success in implementing strategic technology solutions, focused on strengthening organizational performance, revenue, market position and new product development for global businesses.

Digital Transformation

Specialist with impeccable record of developing & encouraging digital working cultures by shaping the skills, processes, people & tools; leading the ideation, design & delivery of innovative technology products, resulting in major savings and business automation. Interfaced with C-suite of executives for mapping business value chain & process and formulating strategic solutions while ensuring delivery excellence. Drove the technology future of the enterprise by leading the development and advocacy of standards, principles, and architectures for key technology platforms and cross-product initiatives.

Rich experience in managing complex IT modernization & transformation, adopting latest tools & technologies.

Key People

Leader, who has successfully led and motivated large teams in a cross-cultural environment towards growth; created a clear & compelling view of future through coaching and execution.

IT Head (Chief Information Officer) - Monte Carlo Fashions Pvt. Ltd. - Ludhiana

(2024-04)

• Prioritizing projects / initiatives based on business impact and resource availability.
• Planning & building IT Infrastructure at the enterprise scale involving selection of appropriate technology and products, negotiating with vendors, finalizing Service Level Agreements, outsourcing tasks and directing the timely completion of projects.
• Defining the strategies, information architecture and other technology directions for implementation and operations of client services, product support, quality assurance and training
• Successfully rendered support to over 500 user networks across 7 locations including 2 manufacturing plants and 5 warehouses as well as approx. 500+ EBO stores
• Managing SAP S4 Hana for all modules likes Finance, Sales, Purchase, Production, Quality, and HRMS & POS software for billing of PAN India stores
• Managing salesforce comprising 5 clouds viz. Marketing, Data, Loyalty, Service and Tableau
• Spearheading change management: consistently meeting and exceeding SLAs and mentoring teams to deliver world-class performance; creating & implementing Business Continuity Plans
• Collaborating with the CEO to establish overall IT and Infosec Strategies Policies & Roadmap
• Steering digitization of business processes (IT Function for Digital Initiatives)
• Defining & implementing IT strategies and aligning IT objectives & programs to organizational objectives
• Driving annual planning and designing IT Roadmap and Operating Model to run the organization.
• Communicating IT plans, policies & standards for acquiring, implementing and operating IT systems
• Steering organizational initiatives and programs to support business process improvements, ensuring quality controls of programs using process improvement methodologies.
• Formulating strategic contracts for right sizing and negotiations with vendor
• Devising KPIs and monitoring team's performance to ensure efficiency in process operations; developing competency among the team members; managing appraisal process across the levels and conducting interviews to recruit right talent.
• Managed business practice set-up including future roadmap / blueprint, administration of IT infrastructure and implementation of IT Security, Data center, Connectivity and Mailing Solutions.
• Conduct a Process Deviation & Digital Alignment Audit across Monte Carlo SAP landscape, with a partner with industry best practice standard approach — across Monte Carlo manufacturing plants, warehouses, EBO stores, and support functions.

Sr. Manager – SAP IT - JBM Electrical Vehicles Pvt. Ltd. - India

(2017-03 - 2024-03)

• Implemented & provided support on SAP, PLM, MES and DMS across Bus manufacturing plant and depots (PAN India)
• Front-led the entire process, ensured continual improvement, quality and service delivery excellence and executed IT project such as SAP, PLM and DMS
• Successfully rendered support to over 500 user networks as well as ECC and S4 Hana for all modules likes Finance, Sales, Purchase, Production, Quality, and HRMS
• Digitization of requisite processes across BUS plants and depots' using SAP and 3rd party software integration viz. PLM and MES
• Managed business practice set-up including future roadmap / blueprint, administration of IT infrastructure and implementation of IT Security, Data center, Connectivity and Mailing Solutions

Team Leader - Accenture Solutions Pvt. Ltd. - Europe/America/South Africa/India

(2013-09 - 2017-01)

Team Leader - Project: Walgreens Boots Alliance - Accenture Solutions Pvt. Ltd. - Europe

(2013-09 - 2017-01)

• Steered and transforming SAP operations across the European region with the Walgreens, UK with direct reporting to 2 technical professionals across India, UK. Implemented & roll-out and support on SAP S4HANA in London UK stores'
• Front-led the entire project, ensured continual improvement, quality and service delivery excellence and executed SAP project.

Team Leader - Project: Metso Minerals - Accenture Solutions Pvt. Ltd. - India/South Africa

(2013-09 - 2017-01)

• Extended support as a part of global roll out team for SAP PTP activities across South Africa and India plants.
• Implemented SAP project within time and budget in MM, SD, FICO & PP/PM

Team Leader - Project: DuPont - Accenture Solutions Pvt. Ltd. - USA

(2013-09 - 2017-01)

• Ensured maintenance of over 400 users' network and also provided SAP support across various locations.
• Led implementation/Roll Out/Support of PTP module in Wilmington, USA

AGM - IT - SURYA Roshni Ltd. - India

(2013-04 - 2013-09)

• Technical & Management activities related with Applications & vendor finalization with-in budget.
• Digitization of requisite processes across SURYA plants and distribution centres' using 3rd party software integration.

Sr. Consultant - BirlaSoft India Ltd. - India

(2012-04 - 2013-04)

• Developing Report specifications (FS) and Testing of the development to ensure that the development meets the specifications and works as required. Finalizing cut over strategy, Go Live and Post Implementation Support.
• Preparation of handover documents (Configuration documents, User Manuals, Custom development, sign off, Unit Testing/Integration Testing Sign-off documents, cut over data sign off , Go-Live sign-off and Issue list sign off).

Consultant - Orane Consulting Pvt. Ltd. - India

(2011-04 - 2012-03)

• End to end Understanding of the functional areas of a business such as Sales, Purchase, Finance, and Production.
• Providing support to client's Network Life Cycle Management. A highly customized application of SAP MM integrated with PP, QM, SD, FI/CO

Asst. Manager - JBM Auto Ltd. - India

(1999-11 - 2011-07)

• Complete Business cycle, Implement New business cycles, roll outs, Master Data Re-vamping & Data Inconsistency Issue fixed with Internal support team and save man-hour on project
• Accountable for heading Company IT Department / IT Infrastructure/ SAP & Business Applications
• Managing servers, data center with 3 System SAP Landscape, Legacy Server, Firewalls, Switches, LAN/WAN Network, LINUX Servers, etc.

B.Sc. - Science - Lucknow University

PGDITM-EC - MBA-IT - A I M A, New Delhi