Shirin Bhagat

Highly accomplished Business Analyst with over 5 years of experience in requirement elicitation, process analysis, and stakeholder management. Proven ability to translate business needs into detailed user stories, functional specifications, and process flows, ensuring successful project delivery. Skilled in Agile methodologies, JIRA, Azure DevOps, and proficient in creating impactful dashboards with Power BI.

Eager to leverage expertise in bridging business and technical teams to drive efficiency and innovation at Team Computers.

Sr. Business Analyst at CRISIL (2024-05 – 2025-06)

• Achieved recognition for successfully delivering CRISIL's flagship platform within aggressive timelines.
• Handled the end-to-end revamp of CRISIL's B2C digital platform, fostering collaboration with Marketing, UX, and IT teams to deliver a responsive and user-focused web experience.
• Translated business requirements into detailed user stories with defined acceptance criteria for development sprints, conceptualizing user journeys, creating wireframes, and developing intricate digital workflows across platform modules.
• Facilitated Agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups, to ensure on-time delivery, serving as a liaison between stakeholders and development teams to maintain alignment on priorities, functionality, and release scope.
• Maintained transparent release tracking in Azure DevOps and communicated updates via sprint dashboards.
• Provided support to the PMO by managing risk logs, tracking milestones, and creating leadership-level dashboards for reporting.
• Directed functional testing efforts, coordinated User Acceptance Testing (UAT) readiness, and integrated user feedback for continuous solution enhancement.

Business Analyst at SurePrep, Part of Thomson Reuters (2022-01 – 2023-06)

• Analyzed current business functionalities to identify and address gaps and areas for improvement.
• Documented requirements and decomposed them into smaller deliverables by creating user stories.
• Managed and prioritized requirements effectively using JIRA.
• Developed flowcharts and decision tables to visually represent business processes.
• Chaired key meetings such as project planning, Business Requirements Document (BRD) walkthroughs, product backlog refinement, and sprint planning.
• Actively participated in daily stand-ups, sprint reviews, and retrospective meetings.
• Managed sprints and tasks within each sprint to ensure efficient workflow.
• Maintained the status of each functionality/feature, prioritizing according to the release schedule and updating the Confluence page accordingly.

Business Analyst Intern at Puratech Solutions Pvt. Ltd (2020-01 – 2021-12)

• Organized and led requirement gathering meetings utilizing diverse elicitation techniques including interviews, questionnaires, interface analysis, document analysis, and brainstorming sessions.
• Elicited and translated business requirements into comprehensive user stories, BRDs (Business Requirements Documents), and FRDs (Functional Requirements Documents).
• Executed gap analysis, scope analysis, and impact analysis by employing techniques such as Use Case Diagrams (UML), Business Process Model and Notation (BPMN), and flowcharts.

Master of Business Administration in IT (Specialisation: Data warehousing and business intelligence) – Symbiosis International University (2017 – 2019)

Bachelor of Science in IT (Specialisation: Cyber law and IPR) – University of Mumbai (2013 – 2016)