Shivam Raj

Detail-oriented and reliable Commercial & Operations Executive with strong experience in ERP order processing, customer coordination, documentation, issue resolution, and depot-level operations. Adept at cross-functional communication with Sales, Accounts, and Logistics to support smooth billing, dispatch, and stock management. Demonstrates commitment, quick learning, and efficiency under pressure.

Seeking to contribute to a growth-oriented organization through strong operational and administrative skills.

Commercial & Operations Executive - Prism Cement C&F, Ara Depot - Ara

(2025-05)

• Maintained complete MIS reports for sales, stock, dispatch, and billing on daily and monthly basis.
• Handled field sales activities, including regular market visits and order generation from dealers.
• Coordinated with dealers and retailers for order booking, pricing, billing, and dispatch status.
• Maintained dealer-wise, area-wise, and product-wise sales data.
• Ensured stock vs sales reconciliation and resolved data discrepancies.
• Collected market feedback on demand, competition, and pricing trends.
• Prepared sales performance reports to support management decisions.
• Acted as a link between sales team, warehouse, and accounts.

MBA - Swami Vivekanand Subharti University (2024)

Bachelor's Degree - B.A. - H.D. Jain College, Ara (V.K.S.U) (2022)

H.S.C - D.A.V. Public School, Ara (2013)

S.S.C - Harivansh High School, Chandi (2015)