Shubham Bibe

Quick-commerce and dark-store operations professional with experience at Swiggy Instamart and Zepto. Skilled in coordinating daily store workflows, supervising teams, maintaining inventory accuracy, monitoring SLA/KPIs, supporting order fulfilment, and preparing operational updates. Previously supervised 20–60 associates and contributed to 98%+ SLA adherence and 99% inventory accuracy.

Seeking a remote E-commerce Operations, Operations Coordinator, Inventory/Order Coordination, or Marketplace Support role.

Planogram Team Leader - Zepto Now Pvt. Ltd. - Pune

(2025-02 - 2026-06)

• Supervised store associates, assigned daily tasks, monitored performance, maintained discipline, and delivered on-the-job training.
• Coordinated order processing, packing, dispatch, and handover with logistics/warehouse teams.
• Maintained stock accuracy through cycle counts, audits, expiry checks, and discrepancy reporting.
• Supported store operations, stock planning, inward/outward movement, and freshness checks for agri-produce.
• Coordinated with vendors/farmers on timely procurement and quality checks.

Assistant Store Manager / Shift In-charge - Swiggy Instamart Pvt. Ltd.

(2023-08 - 2024-12)

• Oversaw end-to-end store operations and picking, packing, and dispatch workflows, maintaining 98%+ SLA adherence.
• Managed and trained 20–60 associates, supporting productivity, attendance discipline, and KPI performance.
• Maintained 99% inventory accuracy through audits, FIFO/FEFO practices, and damage/expiry control.
• Improved order flow by addressing delays and supporting better Perfect Order Rate (POR).
• Followed SOPs, safety, and hygiene standards; monitored daily MIS reports and operational metrics.

B.Tech - Artificial Intelligence & Data Science (AIDS)

Diploma - Computer Science (2022)

HSC (2020)

SSC (2018)