Shubham Chavda
Process Associate
Talent
GandhinagarMember since August 3, 2026
Mechanical engineeringTeam lead and MIS Reporting, ManagementCustomer Support through Email & Voice calls
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Mechanical engineeringTeam lead and MIS Reporting, ManagementCustomer Support through Email & Voice calls
Experience
Process Associate at Mangalam Information Technology PVT LTD. (2024-06 – 2026-07)
Records retrieval / US Litigation process (State: CA, WA, UT, AZ, OR, NV, TX, NJ)
- Onboarding & Training for new joinees
- Establishment & Knowledge of 15+ processes (Request making to Billing)
- Deep knowledge of Subpoena/Authorization/Stipulation
- Handling Escalation & Providing Resolution
- Problem solving & Decision Making
Jr. Process associate - Support executive at Advantmed india LLP (2023-02 – 2024-01)
Backoffice - Record Retrieval
- Experience of 22+ EMRs, EHR, Authorizations
- MIS Reporting
- Experience of 10+ US Insurance companies
- Records Sorting
Education
Diploma in Health sanitary inspector – Dr. Babasaheb Ambedkar Open University (2022-05 – 2023-06)
Bachelor's degree in Mechanical Engineering – Swaminarayan college of engineering and technology (2019-05 – 2023-04)
Skills
Process Associate
