Shubham Takkar

Results-driven Key Account Manager with 2+ years driving ₹1.5 Cr+ revenue portfolios and managing 200+ strategic partners at Swiggy. Proven track record of 15–20% quarterly GMV growth through consultative sales, data analytics, and structured account planning. Adept at executive-level stakeholder management, cross-functional collaboration, and building scalable growth frameworks.

Senior Sales Manager at Swiggy India Pvt Ltd (2024-05 – Present)

Managed ₹1.5 Cr+ revenue portfolio across 200+ restaurant partners, driving 15–20% quarterly GMV growth through consultative sales, data analytics, and structured account planning.

• Managed a ₹1.5 Cr+ revenue portfolio across 200+ restaurant partners, acting as the single point of contact for all commercial and operational matters — a core KAM responsibility.
• Delivered consistent 15–20% quarterly GMV growth by deploying consultative upselling of advertising products, optimising partner pricing, and driving campaign participation.
• Increased campaign adoption by 25% through data-backed performance reviews and structured partner engagement cadences, improving partner stickiness and lifetime value.
• Identified high-impact monetisation levers across mid-market accounts, generating incremental revenue and expanding wallet share within existing partnerships.
• Led Gurgaon's Discounts & Growth Charter, aligning promotional investments with real-time demand signals to maximise ROI and margin contribution for both Swiggy and partners.
• Spearheaded the New-to-Revenue (NTR) charter, converting dormant or low-engagement partners into active revenue contributors — adding to company-wide growth metrics.
• Conducted weekly business reviews using live dashboards (Power BI) to diagnose account underperformance, quantify risk, and deploy targeted recovery plans proactively.
• Built scalable account playbooks that standardised intervention frameworks across the team, reducing ramp time for new executives by an estimated 30%.
• Served as strategic advisor to 200+ partner CEOs and business owners on menu engineering, digital visibility budgets, and growth campaign optimisation.
• Collaborated with Sales, Growth, Marketing, and Central Strategy teams to co-design and execute regional initiatives, ensuring alignment across functions.
• Led and mentored a 10-member sales team, establishing KPIs, coaching cadences, and revenue accountability structures that improved team output by 20%.
• Promoted to Senior Sales Manager within 12 months — recognition of performance, leadership, and consistent delivery above target.

Business Development Intern at Outlook Publishing India Pvt Ltd (2023-07 – 2023-09)

Executed inbound and outbound B2B sales strategies, generating ₹200K+ in new business revenue and engaging 150+ prospects weekly.

• Executed inbound and outbound B2B sales strategies, generating ₹200K+ in new business revenue from cold and warm prospect pipelines.
• Engaged 150+ prospects weekly with customised subscription value propositions, building a structured pipeline and tracking engagement through CRM tools.
• Conducted market analysis to identify high-potential industry verticals, resulting in a 12% improvement in conversion rates through better targeting.
• Strengthened long-term client relationships through structured follow-ups and tailored presentations aligned to client business objectives.

Master of Business Administration in MBA – Amity Business School, Gurugram (2022-08 – 2024-07)