Shyam Vishnu

Results-oriented Sales and Customer Relationship Professional with 8+ years of experience across Hospitality, Engineering and Logistics sectors. Expertise in client acquisition, upselling, sales coordination, and logistics operations. Proven ability to improve customer satisfaction and support revenue growth in fast-paced environments.

Sales & Logistics Coordinator - METRO ENGINEERING EQUIPMENTS COMPANY - COIMBATORE

(2020-01)

• Managed end-to-end sales coordination and logistics operations.
• Handled client inquiries, quotations, order processing, and delivery tracking.
• Coordinated with vendors and internal teams ensuring timely dispatch.
• Built strong client relationships, contributing to repeat business.
• Visiting clients frequently to understand product usage and seeking upselling oppurtunities.

Position not specified - ITC WELCOM HOTEL

(2018-01 - 2020-12)

• Analyzed business processes and provide recommendations for improvement and gathering and managing requirements is a challenge in effective project management.
• Delivered high-quality customer service and managed guest operations.
• Upsold services and handled customer concerns efficiently.
• Managed customer expectations and relationships through easily understood explanations and clear communication.

Position not specified - OBEROI CECIL - SHIMLA

(2017-01 - 2018-12)

• Provided premium guest experience in a luxury hospitality environment.
• Responsible for improving the Internal Audit Operational Efficiency score of the hotel by timely completion of assigned tasks on continuous basis

Bsc. - Catering Science & Hotel Management - Sri Krishna Arts & Science College (2014-01 - 2017-12)

HSC - C.M.S Matriculation Higher Secondary School (2013-01 - 2014-12)

SSLC - P.R Sindha Nandhu Matriculation Higher Secondary School (2011-01 - 2012-12)