Simab Mujawar

Executive Leader with over 25 years of diverse leadership experience across Merchant Shipping, Corporate Customer Service, Hospitality, Food & Beverage, Retail, Event Management, Entrepreneurship, and Social Enterprise. Founder of multiple companies and the Clothes Skill Training Foundation, with a proven track record of building businesses, leading teams of over 100 professionals, recruiting and mentoring more than 200 employees, and delivering sustainable business growth. Recognized for operational excellence, strategic planning, customer experience, people development, and creating livelihood opportunities through skill development initiatives.

Founder & Trustee - Clothes Skill Training Foundation

• Established a non-profit organization focused on skill development and livelihood creation
• Designed and implemented garment skill training programs for rural, poor and unemployed people
• Integrated NGO manufacturing with retail operations to provide employment opportunities
• Led strategic planning, fundraising, stakeholder engagement and organizational strategy

Proprietor - Women's Fashion Retail Business (Clothes Clinic)

(2015-01)

• Established and managed four retail stores specializing in party wear for women and girls
• Handled multi-store operations, inventory management, senior development and customer experience
• Built strong brand presence and ensured consistent sales growth and profitability
• Led and developed high-performing retail teams

Founder & Director - Country Biryani India OPC Pvt. Ltd.

(2017-01)

• Owned and managed a restaurant business with 250+ menu items
• Partnered with Swiggy and Zomato for online food delivery services
• Managed overall operations including kitchen management, procurement, staff, quality control, customer satisfaction, budgeting and business development

Founder & Director - I Factor Events & Entertainment Pvt. Ltd.

(2012-01)

• Produced and managed corporate events, wellness events, college festivals, entertainment projects and music productions
• Managed end-to-end event execution from concept development to successful delivery
• Handled client relations, vendor management, budgeting and operations

Process Trainer - Intelenet Global Services

(2007-01 - 2009-12)

• Started as Customer Service Executive and was promoted to Process Trainer for outstanding performance
• Conducted process training, coaching, quality monitoring and performance improvement
• Awards: Best Quality Award and Excellent Average Handling Time (AHT)

Help Desk Executive - Australian Process

(2005-01 - 2006-12)

Provided technical support and customer assistance to Australian clients.

Team Agent - BPL Mobiles Communications - Head Office, Mumbai

(2003-01 - 2005-12)

Handled refund process operations and customer queries from Head Office.

Deck Cadet - Gazal Al Bahaar (International Name: November Bravo) - Dubai

(2000-01 - 2002-12)

• Gained hands-on experience in navigation support, cargo operations, safety procedures and deck maintenance

Bachelor of Science - Science - National College, Bandra, Mumbai