Simon John

I seek opportunities where I can fully use my skills for the success of the organisation. I believe in taking ownership of my mistakes, learning from them, and working toward improvement. I am adaptable, dedicated, and committed to giving my best in every opportunity.

Customer Service Executive at TELEPERFORMANCE (2025-04 – 2025-12)

• Handled customer queries and provided effective solutions through calls, chat, or email.
• Assisted customers with account, service, and product-related concerns.
• Maintained a professional and positive approach while handling challenging customer interactions.
• Consistently worked toward customer satisfaction and performance targets.
• Developed strong communication, problem-solving, and time-management skills.

Bachelor of Commerce in B.Com – PANJAB UNIVERSITY, CHANDIGARH (2028)

Class 12 in Commerce – CHANDIGARH BAPTIST SCHOOL, SECTOR 45D, CHANDIGARH (2024)

Class 10 in Secondary School – ST. STEPHEN'S SCHOOL TOGAN, NEW CHANDIGARH (2022)