Simran Jeet Kaur

Led strategic alignment for Digital Marketing and International Logistics, utilizing project management tools like Jira and Trello to track cross-functional milestones.
Applied Knowledge Management principles to develop and enforce SOPs, workflows, and style guides for document/content creation across both verticals.
Version Control: Maintained accurate tracking of document revisions, status updates, andsign-offs. ● Compliance & Security: Ensured files met legal and regulatory requirements while protecting sensitive client data.
Cross-Functional Collaboration: Worked with subject matter experts and cross-functional teams to gather information and streamline data accessibility.

KM Repository Management: Maintained the Knowledge Management lifecycle for the Healthcare Practice Area, ensuring global teams had access to high-impact case studies and IP.
Data Sanitization & Compliance: Executed content sanitization to maintain BCG’s strict confidentiality standards while ensuring high-quality outputs for case teams.
Content Management: Managed content using SharePoint, ensuring accurated documentation,version control, metadata, taxonomy and content lifecycle management.
Global Healthcare Systems & Life Sciences: Worked on cases for diverse international systems, including the NHS (UK) and US Healthcare (Payers & Providers), delivering operational solutions for MedTech and Pharma organizations.
Leadership & Training: Served as Team Lead, mentoring junior members and new joiners on specialized KM tools and proprietary processes.
AI Integration: Pioneer user of ChatGPT Enterprise and AI tools to automate and enhance knowledge curation workflows.

CRM Administration: Managed the Salesforce software, built dashboards, reports, and lead-status tracking to drive sales efficiency.
Performance Marketing: Collaborated with marketing teams to manage multi-platformsocial media activities and website engagement.
Digital Health Transformation: Optimized RADAR, a cloud-based Tele-ICU/Tele-Health software, using ML-enhanced patient data capture and paperless EHR/EMR systems to improve clinical documentation accuracy and operational efficiency.

Performance Marketing: Collaborated with marketing teams to manage multi-platformsocial media activities and website engagement.
Content Strategy: Authored professional blogs, articles, and case studies on Tele-ICU & Tele-Health to drive market penetration.
Project Documentation: Managed end-to-end tender documentation for Tele-ICU projects and large-scale training initiatives.

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